Are you a Seasoned Business Analyst who takes initiative and enjoys getting involved in the details? Are you a self-starter who enjoys working with developers, testers and stakeholders? If you can affirmatively respond to these questions, Pepkor Payments and Lending has an opening for a Senior Business Analyst. You will be in charge of gathering the company's business requirements within Product Portfolio, assessing the impact of those changes, capturing, analysing and documenting requirements. You will also be supporting the communication and delivery of those requirements to help the development and operational teams to better meet the demands of the company.
Key Performance Areas:
1. Business Analysis Planning and Monitoring
Identify the appropriate stakeholders
Determine the activities required to successfully complete the business analysis
Track and communicate the progress of work items throughout the SDLC
Accurately estimate the required business analysis of work items
For analysis purposes, have a detailed understanding of the source system (including database structures and process flows)
2. Requirements Elicitation, Management and Collaboration
Investigate, evaluate, design, and propose solutions to address business requirements
Validate that the stated requirements match the stakeholders' expectations
Work with project stakeholders to identify, model, and then document their requirements and business domain details
Structure the requirements in the agreed format so that it is understandable by all stakeholders
Ensure the timely analysis and documentation of business requirements for the delivery team
Strong interpersonal and communication skills to help the team work together and to provide a good service
Communicate the requirements to all stakeholders and obtain stakeholder sign off within the estimate time
Facilitate meetings, prepare and run with presentations, resolve conflict and negotiate and influence others.
Facilitate workshops with stakeholders to capture several independent sources of information relating to the project and gaining consensus where possible
Capture areas of opposing opinion
3. Requirements Analysis
Ensure that requirements are prioritized
Use a combination of text, matrices, diagrams, and formal models to conceptualize the requirements
Define Assumptions, Constraints and Risks
Ensure that requirements specifications meet the necessary standard of quality
Validate that all requirements support the Product Portfolio business architecture
4. Solution Assessment and Validation
Ensure that the proposed solution meet the stakeholders' requirements
Assist the testing team to ensure the solution is validated against the business requirements
Assess whether the organisation is ready to make effective use of the solution
5. Enterprise Analysis
Identify new capabilities required to meet the business need
Define which new capabilities a project iteration will deliver
6. Life Cycle Management
Use a combination of text, matrices, diagrams, and formal models to conceptualise the business requirements
Ensure that the requirement specifications meet the necessary standard of quality
Act as interface with business and the delivery team during the SDLC
Understand and describe the basic function of the business's core system
Investigate production issues and propose solutions
Perform data analysis tasks to find issues and opportunities for enhancements
Functional Competencies:
Solid business knowledge of the Finance Industry
Good understanding of business analysis concepts, tools, and methodologies
Ability to facilitate, research, model and define requirements
Experience working in a scrum development process
Quick problem solver with an eye for detail and accuracy
Ability to work independently as well as in a team
Experience in using SQL to query databases and complete test cases
Strong interpersonal and communication skills to help the team work together and to provide a good service
Behavioural Competencies:
Information gathering and problem analysis
Applying Professional / Specialist / Technical Expertise
Creating and Innovating
Quality and Detail orientation
Developing Self
Detail Orientated
Pro-active and showing ownership for work
Qualifications:
3-year tertiary qualification in relevant technical/financial/analytical related field of study
Diploma in Business Analysis from FTI or equivalent
Experience
6 Years + experience in a similar role within a formal business analysis environment
Experience within the Financial Services industry
Experience with Contact Centre Environment
Debt collection experience
Should you not receive a response within 4 weeks of your application, please consider your application to be unsuccessful
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