Job Description

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The Background Check (BGC) Specialist is responsible for conducting and managing pre-employment background checks, ensuring adherence to company policies and regulatory requirements. This role plays a critical part in safeguarding the organization by verifying candidate information, maintaining accurate records, and collaborating with recruiters, hiring managers and line compliance. Additionally, the BGC Compliance Specialist will manage drug testing processes, verify employee files, and ensure accurate updates to manual trackers and necessary systems.
Functional:

• Understands business requirements and provides appropriate solutions to benefit the business
• Has the ability to identify superior improvement opportunities
• Knowledge of quality assurance, process improvements, domain, etc.
• Monitoring and Reviewing

Key Competencies:

• Integrity and Ethics: Maintains confidentiality and upholds high ethical standards in all activities.
• Time Management: Ability to prioritize tasks, manage deadlines, and handle multiple projects simultaneously.
• Problem Solving: Demonstrates a proactive approach to identifying and resolving issues.
• Collaboration: Works effectively across teams and departments to ensure seamless background check

General
Preferred (Nice to Have) Skills:

• Certification in Compliance, HR, or Risk Management (e.g., PHR, SHRM-CP).
• Experience in conducting international background checks.
• Familiarity with Lean Six Sigma or process improvement methodologies.
• Previous experience working in a fast-paced, high-volume hiring environment.

Education Requirements

• Equivalent work experience may be considered.
• Experience: Minimum of 2 years of experience in background screening, compliance, or HR operations.
• Knowledge of Regulations: Familiarity with local and international employment laws, data privacy regulations, and compliance standards.
• Technical Skills: Proficiency in Microsoft Office (Excel, Word) and experience using ATS (Applicant Tracking Systems) and HRIS platforms.
• Attention to Detail: Strong analytical skills with the ability to detect inconsistencies in documentation.
• Communication Skills: Excellent verbal and written communication skills.

Work Experience Requirements

• Minimum 3 years of total work experience with at least 2 years of relevant in Compliance or quality industry
• Minimum 5 year in the current role/assignment

Responsibilities:
Essential Functions

• Conduct comprehensive background checks on potential employees, including employment verification, criminal record checks, credit checks, and education verification.
• Ensure timely and accurate processing of background check requests, giving priority where needed.
• Collaborate with recruiters and hiring managers to address discrepancies or red flags identified during the background check process.
• Communicate with external vendors and agencies to obtain background information as required.
• Track, monitor, and report the status of all background checks to relevant stakeholders.
• Ensure compliance with all legal and regulatory requirements concerning candidate privacy and data protection.
• Ensure that all data is captured correctly and timeously on relevant systems and manual trackers.

Qualifications:
Selection & Eligibility Criteria:

• Relevant work experience may also be considered.
• Performance rating of 3.5 or higher in the last appraisal cycle
• Band A1 applicants may apply as this is considered a promotion to Band A2
• Band A2 applicants can apply for lateral movement
• Tenure and grade-based eligibility
• Must be eligible for movement under the Progressive Disciplinary Policy, with no warnings or disciplinary actions in the last 6 months.
• No absence stage letters
• Minimum of 12 months experience within in your current role
• Feedback from your Manager should be excellent in regard to your Behavior, Attendance, Adherence as well as Attitude
• Please note that you will need to pass any mandatory assessments, as well as the mandatory background checks.

In alignment with the Employment Equity Act, and to ensure that our workforce reflects the diversity of our communities, preference will be given to applicants from historically underrepresented groups, aligned with our EE targets.
About Us:
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit .
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.

Skills Required