Job Description

Closing Date 2025/05/16
Reference Number MMH250502-3
Job Title Senior Administrator - Guarantees
Position Type Permanent
Role Family Administration
Cluster Guardrisk
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Sandton
IntroductionAs a Senior Administrator in the Guardrisk Guarantees team, the successful candidate will be accountable for the efficient and accurate production of deliverables/documents in the guarantees department.
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role PurposeAccountable for the efficient and accurate production of deliverables/documents in the guarantees department.
Requirements

• Matric
• Tertiary qualification in administration or finance or insurance or banking
• FAIS Representative, preferable
• At least 5 years' experience in a guarantees division for an insurer or bank or related trade environment
• At least 5 yearsxe2x80x99 administration experience

Duties & ResponsibilitiesOperations

• Accountable for the entire production process of all guarantee related documents
• Develop, improve and maintain operational processes and procedures
• Draft administration policy and standards
• Conduct administration on the underwriting system
• Drafting and general administration of guarantee products
• Understanding of all construction and trade guarantee products
• Preparing financial documents (premium estimates, invoices, collateral statements, credit notes)
• Undertake guarantee administration for large clients, as directed by management
• Undertake facility administration for large clients, as directed by management
• Preparation of new client files for management/portfolio managers/underwriters
• Drafting and preparation facility quotations for clients and brokers
• Drafting specific and general written communications, as required by underwriters and management
• Confirming that payments of premium and collateral deposits are up to date
• Ensuring that all legal security documents are kept up to date and are in place
• Responsibility for the general upkeep of clientsxe2x80x99 information
• Prepare and check client invoices, collateral statements and estimates
• Ensure all collected premium is allocated
• Collaborate with the finance department
• Prepare and check invoices and arrange for payments for service providers
• Identify solutions to enhance cost effectiveness and increase operational efficiency

Client Services

• Prepare client specific documentation, as required
• Build and maintain professional relationships with clients, brokers, internal and external stakeholders
• Deliver on service level agreements made with clients, brokers internal and external stakeholders in order to ensure that client expectations are managed
• Make recommendations to improve client service and fair treatment of clients within area of responsibility
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service

Teamwork

• Develop and maintain productive and collaborative working relationships with management, underwriters, administrators, colleagues, brokers, clients and stakeholders
• Positively influence and participate in change initiatives
• Teamwork based environment
• Continuously develop own expertise in terms of professional, industry and legislation knowledge
• Contribute to continuous innovation through the development, sharing and implementation of new ideas
• Take ownership for driving career development
• Effectively manage time and ensure optimal productivity
• Be self-confident, self-motivated and relentlessly pursue targets and goals

Competencies

• Client Orientated
• Attention to detail
• Efficiency
• Collaborative
• Motivated

PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Group