Job Description

Job Summary

You will be working to make the world of one of the largest global organisations safe, conducting patrols, searches, administering badges and delivering - at all times - outstanding customer service to our client and their employees.

Responsibilities

Working with the onsite security management within your Area of Responsibility (AOR) the Campus Manager will take overall ownership of all aspects of the day-to-day security team and environments. The Campus Manager will ensure appropriate operational service delivery by fully and satisfactorily completing and delegating duties which include, but are not limited to:

General staff management including activities relating to training, recruitment, absence, scheduling, compliance, appraisals and disciplinary matters Lead, motivate, encourage, engage, guide and support onsite management teams and seek to develop their management skills Ensure all onsite management teams are managing employee performance and competence with onsite procedures Provide first line support to both onsite security and account management teams when queries relate to sites within the Campus Manager AOR Strive to maintain and support effective communication at all levels Develop and nurture relationships with account management, client and partner teams to ensure an effective working environment Provide consistently high levels of customer service Complete continuous training and development activities Seek to enhance the security stature of the site by recommending innovations and new way of working to site management Represent the client and Securitas in a way that maintains the standards, brand and values of both

Minimum Requirements

Minimum of 5 years' experience in a Security Leadership position with competence in all areas of Security Operations and Labour Management Proven experience in call centre management and technology Intermediate level of English and communication skills Ability to build effective relationships Pro-active in identifying challenges and implementing solutions Ability to work with integrity whilst unsupervised PSIRA Grade A Knowledge of access control software Advanced Level of Competence In the Microsoft Office Suite Strong general IT ability Strong organisation, communication and organisation skills Data and reporting Proactive approach to all activities Experience managing teams within the corporate security sector Experience in HR activities (recruitment, disciplinary procedures, delivering training, developing teams, etc.) Experience reporting key metrics to internal and external stakeholders
Job Type: Full-time

Work Location: In person