Job Description

Key Performance Areas

Compilation of site specific standing operational procedures (SOP's) as well as the training of Security Officers and job descriptions (JD's).

Manage the performance and productivity of workforce by daily communication and providing feedback on results.

Ensure compliance to the company policies and procedures and manage the disciplinary process.

Implement and maintain measures to ensure safe and heathy operating environments.

Conduct continuous risk assessments and advice the customer on risk-mitigation strategies.

Conduct monthly customer satisfaction surveys and implement continuous improvement initiatives.

Attend to incidents, conduct investigations and draft investigation reports.

Manage customer and staff complaints promptly, accurately and effectively;

Ensure contract profitability through the efficient rostering of Security Officer including the management of leave and leave relievers.

Scheduled Duty Manager/standby duties every few weeks

Minimum requirements:

Grade 12 and PSIRA Grade A Computer literate (Proficiency in MS Outlook, MS Word, PowerPoint and Excel is essential) Numerical accuracy and high methodical working methods are required Management experience and qualifications with a minimum of 5-year experience as Area Manager or higher Must have a clear understanding of Operations and Security Valid driver's license Excellent verbal and written communication skills in Afrikaans and English Extremely neat and presentable No criminal record Experience with patrol systems, i.e. Instacom Strict adherences to operational procedures
Job Type: Full-time

Application Question(s):

Are you PSIRA registered? Please supply your registration number Are you computer literate (Excel proficient) Have you prepared site scheduling for staff? Explain
Education:

High School (matric) (Required)
Experience:

Security Operations Management: 3 years (Required)
Work Location: In person

Application Deadline: 2025/08/25