Job Description

Area Manager - Security Industry

Location: Cape Town

Salary: R19 200 Basic + Company Car + R600 Cellphone

Company

A leading provider of specialized services in the security and risk management sector, operating across multiple regions with a focus on operational excellence, incident resolution, and strategic field oversight.

Purpose

The purpose of the Area Manager role is to oversee operations within a designated region, ensuring compliance with company policies, operational efficiency, and proactive incident management. The role includes leading investigations, reporting, stakeholder engagement, and guiding on-ground teams to uphold service standards and security protocols.

Responsibilities

Hiring of all new guards and posting of guards

Ensure that all potential candidates have all the necessary documentation prior to employing

Ensure that all new employees are loaded onto the clocking system and had an induction session with HR

Ensure that all new employments are approved by Senior Management before new employee is issued with contract

Ensure that postings are attended to for dayshift and nightshift for all allocated areas

Responsible for all postings for all areas

Go through patrol reports daily and compile report of all missed patrols (Jhb and Dbn areas) - send to all managers

Staff Management

Ensure that all staff issues are escalated to HR, including hearing requests, warnings, staff on unauthorised leave and need for counselling sessions with staff

Ensure that supervisors are following rosters allocated to them

Ensure that supervisors are checking who is on site every day and night when visiting sites

Ensure that site posting sheets have been handed over to the relevant staff daily

Ensure that an up to date and accurate roster is on all sites at all times

Site Management

Ensure that the required sites are visited on a daily basis - at least 50% of sites allocated to you must be visited per day

Ensure that any incident or issues are posted on the group, and that the relevant parties are notified

In the event of an incident or issue at a site allocated to you, ensure that you do not leave the site until such time as the issue has been resolved

Communication between clients and managers is of utmost importance. Always ensure client satisfaction

You will be responsible to lock and unlock shops at sites in the event of tenants not paying rent

Vehicle Management

Ensure that vehicle inspection has been done by supervisors and that trip sheets are accurate

Monitor supervisors trip sheets daily

Ensure that supervisors are adhering to company rules always related to use of company vehicle

Ensure that weekly inspection of own company vehicle is done each Friday at 13h00 together with Investigations Officer

The company will hold all area managers liable for traffic fines incurred by them

In the event of a vehicle accident, where the area manager was at fault, the relevant area manager will be held liable to pay the excess for vehicle repairs

Staff Pay and General Queries

Ensure that staff receive their payslips timeously

Inform all staff that pay queries will be collected between the 16th and 19th

Ensure that all pay queries are given to payroll by no later than the 20th

Ensure that all pay queries for relevant sites are collected by the 22nd, and that feedback is given to staff

Training

Ensure that training is provided on staff operating procedures for every site allocated to you

Ensure that training is provided on site operating procedures for every site allocated to you

Ensure that training registers are completed for every training session with staff, and that completed training registers are handed to HR

Provide all training on site as and when needed for any problems or issues that might arise

Time and Attendance

Ensure that the correct information has been given to the relevant parties to update the rosters on any changes during the month

Rosters will be given to managers for relevant areas by the 28th of every month

Ensure that own actuals for sites allocated to you are done daily and submitted timeously

Ensure that the necessary changes have been made to the new rosters going out to sites, by no later than the 1st of every month.

This must include - leave; staff replacement; shift pattern changes if applicable

Investigations and reporting of incidents

General Queries

Requirements:

Proven experience in a similar managerial role, preferably within the security, investigations, or risk environment Strong knowledge of incident investigation protocols and reporting frameworks Excellent leadership and team coordination skills Ability to work under pressure and manage multiple priorities across locations High level of integrity, discretion, and professional judgment Valid driver's license and willingness to travel regularly Relevant qualifications in security management, policing, or a related field will be an advantage
Job Types: Full-time, Permanent

Education:

High School (matric) (Required)
Experience:

management within the security industry: 5 years (Required) MS Office: 5 years (Required)
License/Certification:

Driver's License (Required)
Work Location: In person