Job Description

General information
Sea Freight Export Supervisor M/F
General informations
With the group's expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end-to-end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution.
AGL South Africa is your gateway throughout Africa, facilitating freight forwarding, customs clearance, warehousing and distribution activities for many multinational companies.
Job description
Job Title
FREIGHT FORWARDING OPERATIONS
Sea Freight Export Supervisor M/F
Contract Type
PERMANENT
Job Location
Africa, South Africa, JOHANNESBURG
Working Hours
Full time
Mission Description
Job Purpose:
To oversee and coordinate daily operational activities, ensuring efficiency, productivity, and compliance with company policies and standards.
Job Function: List Key Tasks and Responsibilities

• Check handover and rates on file - ensure its updated and correct.
• Allocate new business to controllers and ensure clear understanding of scope of work.
• Need to have knowledge and good understanding of Out of Gauge & hazardous shipments.
• Need to monitor and ensure that Out of Gauge & hazardous shipments are arranged correctly.
• To prepare meeting minutes for any Team meetings.
• To conduct daily management meetings.
• Prepare Weekly GM and activity reports.
• Daily job file listing / stats and missing events controls.
• Weekly check on warehouse stock reports and to Investigate cargo over 2 months in our warehouse.
• SOP files and sign off for new accounts and implementation.
• 24 hours turn around on all accounts queries.
• Daily check on file issues with each controller.
• Daily feedback to Sea Freight Manager as required.
• Check draft invoices and monitor service providers rates and if staff are purchasing correctly.
• All customs stopped shipment and inspections must be monitored.
• Ensure smooth flow of documentation between carrier/clients/controllers.
• Maintain service levels with client and subcontractors / AGL Network.
• Control of internal processes and procedures.
• Successfully supervise the operations team with assistance from the Manager.
• Implement the SOP in place for the department.
• Ensure that deadlines and procedures are adhered to.
• Assist to maintain good service levels and good revenue margins as per the contract rates/estimates and write offs / errors are kept to the minimum.
• Work closely with the Seafreight team and monitor all current shipments for Seafreight.
• Standardize formats for files, documentation templates.
• Authorize reconciliation and draft invoices on each file prior to confirming the final invoice.
• Sign cheque requisitions to pay Shipping lines and ensure invoice is according to the scope of work.
• Supervise and give guidance on daily operational issues.
• Monitor the invoicing on a daily basis . to check which files are open that have not been closed.
• Any other delegated tasks deemed as reasonable as assigned by the reporting manager.
• Work closely and oversee daily operation of existing staff and manager.
• Take full ownership of daily operations.
• All correspondence to be kept easily accessible on file, with authorization from the client.
• To comply with the Compliance Self-Assessment.
• Supervise and give guidance on daily operational issues.
• Maintain update on rates and advise clients of increase.
• Ensure all controllers and clerks work according to their s/ daily functions.
• Manage Annual leave within the department.
• All files to be Quality checked ensuring E-Docs are in order prior to Filing.

Profile
Job functions (continued)
Maintain service levels

• With existing clients / subcontractors /AGL Network.

MANAGE FINANCE

• Ensure each shipment are profitable.
• Ensure clients are invoiced in line with what has been agreed and the costing is accurate.
• Ensure invoices are dispatched regularly and in line with the procedure set out.
• Ensure supplier Invoices are in line with proposed costing on Pegasus and returned to the Seafreight Manager.
• Ensure that the best possible rates are purchased from our service providers.
• Ensure that clients are invoiced according to the Credit terms set out for their respective Account i.e. CIA and Account clients
• Ensure the guidelines are carried out in accordance with the Procedure manual for the Department.

PROMOTE GROWTH

• Ensure that clients are serviced in such a manner that more business in other areas (modes of transport) and other routes are considered by clients.
• Ensure that AGL portrays a professional and friendly image to all clients.

? Responsible as Arms Control Compliance Officer to ensure Africa Global Logistics adherence to Regulations R.326 and R.321 as defined in the Africa Global Logistics Internal Compliance Programme (ICP)
Minimum Education and Experience Requirements:

• Matric
• Relevant qualifications
• 5 years' relevant industry experience, including supervisory experience

Skills Required