Scheduling Specialist

Johannesburg, Gauteng, South Africa

Job Description

Requisition Details & Talent Acquisition Specialist
REQ 140610 - Keabetswe Modise
Closing Date: 04 August 2025
Job Family
Information Technology
Career Stream
IT Operations
Leadership Pipeline
Manage Self: Technical
Job Purpose
To fully comply with requirements for a Senior System Scheduler (Scheduler III). Provides the specialist role in terms of Planning; Auditing; Processes and Procedures and ensuring DRP compliance. Will understand and exploit the scheduling product features and will champion the implementation; documentation and training for these features. Is the authority source on all functions of the Scheduling team.
Job Responsibilities

  • Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
  • Ensure effective client relations by providing quality customer service
  • Build relationships with business/users through regular customer meetings
  • Ensure existing relationships with business/users are maintained by making sure customer requirements are understood
  • Negotiate and agree requirements thorough engaging with the business/user
  • Provide 2nd and 3rd level standby and support 24x7; 365 as per internal policies and processes
  • Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers
  • Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
  • Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
  • Organize; coordinate and control flow of input and output data through entire production process by managing automated scheduling systems
  • Create/set-up batch jobs/data runs as per business/user requirements
  • Schedule batch processes via batch automation tools
  • Ensure adherence and compliance of internal (scheduling) standards and procedures
  • Ensure work is completed according to the plan through Scheduling and deploy/installations of code on ALL environments
  • Deploy/install code via relevant toolset as per business/user requirements
  • Solve problems by resorting service as soon as possible and ensuring no re-occurrences'Solve obstacles by investigating root cause ; identify possible solutions ; identify trends and provide solutions
  • Ensure all batch runs are completed within specified batch windows
  • Manage all exceptions as per internal policies and processes
  • Ensure adherence and compliance of internal (scheduling) standards and procedures
  • Ensure alignment and accuracy by auditing policies; processes ; batch processes and changes to schedules against internal standards; procedures and industry best practices
  • Identify potential deficiencies though the Analyses and Auditing of batch processes; policies and procedures; and Design/project requirements.
  • Ensure best practise/industry standard by Identifying gaps/potential improvements and propose possible solutions
  • Participate in internal project by planning ; running and managing internal projects
  • Provide advice on improved efficiency through analysing; recommending and implementing changes to hardware and software infrastructure; policies; procedures; methods and documentation
  • Ensure work completed as per agreed time frames with user/requestor
  • Ensure accurate management reporting and decisions making by compiling and distributing accurate data
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees
Preferred Qualification
  • Computer Professional Education/IT diploma or equivalent or relevant experience
Minimum Experience Level
  • 8-10 years IT Operations and Support experience
  • 4 years IT Operations and Support experience
  • 4-5 years scheduling experience
Technical / Professional Knowledge
  • Administrative procedures and systems
  • Banking knowledge
  • Banking procedures
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance, Risk and Controls
  • Microsoft Office
  • Principles of project management
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge
  • System Development Life cycle(SDLC)
  • ITIL
  • TCP/IP
  • Information Technology concepts
  • BMC Control Suite
  • Control scheduling product
  • COBIT
Behavioural Competencies
  • Applied Learning
  • Collaborating
  • Customer Focus
  • Initiating Action
  • Work Standards
  • Managing Work
  • Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team at +27 860 555 566
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Job Detail

  • Job Id
    JD1475140
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned