We are looking for a sophisticated and sales-driven
Product Consultant
to represent our brand in the Pretoria. You will be responsible for driving high-volume sales through expert product knowledge while ensuring our brand's physical presence in-store is impeccable. The ideal candidate thrives in a high-end retail environment and understands the importance of both sales performance and operational excellence.
Key Responsibilities and Deliverables:
In-store Sales and Marketing
Based on cold calling, visiting stores to negotiate orders and sell products to the store
Develop relationship with store manager
Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX
Negotiate forward share
Shelf Health
Ensure product availability
Check for and manage damaged stock process
Check accurate pricing, promotional pricing, competitor pricing
Effective management of demo software on all live devices
Effective housekeeping
Drive Sells Out
Training of store staff
Engaging with shoppers
Identify need for promotions to increase sales and negotiate with store manager
Increase forward share / floor share / shelf share of Samsung products
Negotiate for prime positions in store
Drive slow moving stock and allocate sufficient space to fast moving stock
Manage / influence stock on hand
Implementation of Promotions
Implement promotions according to head office and client requirements
Maintain stock levels
Administration Compile weekly and monthly reports based on customer liaison and sales
Identify challenges and corrective actions
Ensure account forms are completed and delivered
Administer and complete collages as per requirements
Customer Satisfaction and Service Gather feedback from customer complaints, queries and requests and ensure resolution
Monitor order and delivery day
Build and maintain strong working relationships
Qualifications & Experience
Education:
Minimum of a
Grade 12 (Matric)
certificate.
Additional Certification:
A formal
Certificate in Marketing
or a related field is required.
Industry Experience:
Minimum of
1 year of experience
in the
FMCG
sector, specifically within
in-field sales and marketing
.
Experience Range:
We are considering candidates within the
0-5 year experience bracket
, provided they meet the minimum FMCG requirement.
Core Competencies
Communication Excellence:
Strong verbal and written communication skills, with the ability to represent the brand professionally to both retailers and customers.
Customer Service Orientation:
Proven ability to deliver high-quality customer service and build positive relationships on the field.
*
Administrative Efficiency:
Strong
Effective Administration
skills, ensuring that field reports, sales data, and site feedback are captured accurately and on time.
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