Qualifications / Certifications required:
Certifications required: quired:
xe2x97x8f Salesforce Certified Administrator
xe2x97x8f Salesforce Certified Platform App Builder
xe2x97x8f Salesforce Platform Developer 1
xe2x97x8f Salesforce Certified Sales Cloud
xe2x97x8f Salesforce Certified Service Cloud
xe2x97x8f Salesforce Certified Community Cloud (desirable)
xe2x97x8f Certified Agile Practitioner (desirable)
xe2x97x8f Salesforce Accredited Financial Services Cloud (desirable)
xe2x97x8f Salesforce Certified Business Analyst (optional)
Experience required:
xe2x97x8f Experience of full lifecycle software development with demonstrated achievements
and progressive responsibilities
xe2x97x8f Advanced experience with Salesforce configurations
xe2x97x8f Strong background in CRM process design and implementation
xe2x97x8f Understanding of how Salesforce fits into wider Enterprise Architecture.
xe2x97x8f Understanding of how Salesforce integrates with other systems, e.g. using
middleware such as Mulesoft
xe2x97x8f Experience with integrated packages e.g. AdobeSign,.DocuSign, CTI, Marketing Tools
xe2x97x8f Support change control best practices, including management of multiple
code/configuration streams, code/Configuration merging, and promoting changes to
production.
xe2x97x8f Configuration of Salesforce using flows
xe2x97x8f Customisation of Salesforce using Apex and Visualforce
xe2x97x8f Data migration & integration using data transfer tools
Development of client Solutions:
xe2x97x8f Owning and Managing engagements pertaining to all aspects of Salesforce
Technology.
xe2x97x8f Managing and leading discovery & design workshops to identify client requirements.
xe2x97x8f Designing and/or Reviewing of Salesforce solutions to meet client requirements.
xe2x97x8f Owning and managing the estimation of engagements in discovery, pre-build and
in-build phases.
xe2x97x8f Managing the build of Salesforce programmes using configuration.
xe2x97x8f Responsibility for managing quality and timeliness of all technical deliveries.
xe2x97x8f Ability to review and QA the Customisation of Salesforce using Configuration, Apex
and LEX/Aura.
xe2x97x8f Managing the delivery of Data migration & integration using data transfer/ETL tools.
xe2x97x8f Overseeing and/or leading End User Training and other user adoption activity.
xe2x97x8f Work in an agile culture and work in a high performance driven environment
xe2x97x8f Identify and maintain key client and stakeholder relationships, including C-suite.
xe2x97x8f Recommend new features and improvements to optimize and increase use of the
client's platform.
xe2x97x8f Lead the delivery of technical specifications and help maintain overall documentation
for the business.
xe2x97x8f Adhere to and promote best practices, and design the guidelines.
Commercial:
xe2x97x8f Producing proposals & working with Salesforce to present proposals
xe2x97x8f Review of proposals during the pre-sales process to ensure proposal accuracy
xe2x97x8f Working with the commercial team to ensure a smooth handover in to Delivery
processes
xe2x97x8f Ability to work with engagement leadership to ensure accurate and achievable
resourcing planning
xe2x97x8f Ability to balance required engagement skills with commercial profitability
General:
xe2x97x8f Maintain certification in selected Salesforce products
xe2x97x8f Maintain and improve internal team skills, processes and ways of working.
xe2x97x8f Manage, mentor and coach other colleagues.
xe2x97x8f Participate in the Companys culture, practices and teams.
D Desirable skill sets
Desirable skill sets:
include:
xe2x97x8f Strong presentation and communication skills
xe2x97x8f Strong aptitude; logical and analytical ability
Role related attributes:
xe2x97x8f Facilitating discovery workshops
xe2x97x8f Documentation of requirements
xe2x97x8f Translation of client requirements into designs and solutions
xe2x97x8f Management of design and requirement issues and change requests
xe2x97x8f Gap analysis and capability mapping
xe2x97x8f End User Training and other user adoption activities
xe2x97x8f Developing project delivery roadmaps
xe2x97x8f Reporting of delivery performance, risks and issues
Industry Specific Requirements:
xe2x9dx96 Industry experience
required:
xe2x97x8f Industry specialist knowledge in Financial Services (Banking, Insurance or Wealth
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