Job Description

Job Summary
Are you a driven and technically skilled professional ready to take on a pivotal role in a dynamic manufacturing environment? An exciting opportunity has opened up for a Sales & Technical Support Manager to join a leading company in the packaging industry.
In this role, you will oversee both sales initiatives and technical support functions, ensuring top-tier customer service, expert product knowledge, and strong commercial performance. You will be responsible for managing key customer accounts, leading a support team, and acting as the technical liaison between clients and internal departments.
Key Responsibilities:
Manage and lead the sales and technical support team to achieve performance targets.
Provide expert-level technical support to clients, resolving product and process-related issues.
Maintain and grow strong relationships with key accounts and stakeholders.
Assist in the development and execution of strategic sales plans.
Liaise with production, R&D, and quality teams to ensure customer requirements are met.
Deliver customer training and product demonstrations where required.
Stay up to date with industry trends, product innovations, and competitor activities.
Minimum Requirements:
Minimum of National Diploma in Electrical or Mechanical Engineering
Minimum of 5 years' experience in a sales and/or technical support role within the manufacturing or packaging industry.
Proven experience in managing customer accounts and leading teams.
Strong understanding of packaging machinery, materials, and production processes.
Excellent communication, problem-solving, and project management skills.
Willingness to travel to customer sites when necessary.
Valid driver's license.
Our client is offering a highly competitive salary for this role based on experience.
Take the next step in your career - contact Thomas Stacey at Hire Resolve or connect with him on LinkedIn.
Visit our website: Or email your CV to:
Hire Resolve
IT/Computer
Recruiter
About
Specialists in Civil, Structural, Mechanical Engineering, Information Technology, Mining, Manufacturing and Finance Careers! Hire Resolve is one of the larger and more agile South African recruitment companies that focus on placing professionals and skilled people in permanent employment and contract employment. We prefer and focus on working with top quality professionals and candidates in South Africa and Africa. Hire Resolve has successfully placed Engineering, Mining, IT, Manufacturing and Finance professionals with top firms across the Western Cape, Eastern Cape, KwaZulu Natal, Gauteng and in Africa. Hire Resolve has assisted candidates to find jobs at over 100 JSE listed companies of which many are global companies with offices and operations in South Africa and Africa. It is for this reason that we are well respected in the industries we operate in and in the recruitment industry.

Skills Required