Sales Team Manager Call Centre

Cape Town, WC, ZA, South Africa

Job Description

The ideal candidate will possess a proven track record in driving revenue growth through strategic prospecting, closing new business opportunities, and fostering team excellence. This role combines strategic leadership with hands-on sales activities to ensure the achievement of ambitious sales targets.A

Key Responsibilities
- Deliver success against KPI targets and plans, through effective management of the sales team
- Recruit, onboard, and train a high-performing team of Sales reps to generate qualified leads.

- Communicate and report precise performance metrics for the sales team
- Prospecting, targeting, identifying and cultivating net new business opportunities across territories.
- Work closely with account execs to close new deal
- Achieving set productivity and booked meetings targets.
- Building and maintaining a robust rolling booked meeting opportunity pipeline.
- Monitor SDR performance, pipeline metrics, and lead conversion rates to ensure consistent results.
- Foster a culture of accountability, motivation, and collaboration within the team.
- Ensure the teams admin is up to date on CRM
- Create a positive learning environment that empowers and develops Lead Associates, Senior Associates and Associates
- Respond appropriately to discipline issues, maintaining a standard of conduct that aligns with our values and expectations.
- Conduct team meetings, daily huddles, and one-on-one coaching sessions to align on goals and progress.
- Create and sustain a high-quality work environment that motivates team members, fostering engagement and transparency rooted in values

Key competences and experience required
- Minimum of 2 years in a sales team leader position
- Must be familiar with sales process
- Results-oriented with a track record of meeting and exceeding sales targets.
- Ability to manage daily behaviour of the team
- Accountable for sales team
- Proficient in CRM software

KPI
- Revenue target per month
- Achieve set % of team sales each month/quarter
- Daily calls
- Monthly SQL
- Talk time

Must have:

- Reliable transport

- Must be able to work in a shift environment until midnight

Job Type: Full-time

Pay: R35000,00 - R40000,00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD1417686
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, WC, ZA, South Africa
  • Education
    Not mentioned