Job Description

The role

Santam Direct has an opportunity for a

Sales Support Consultant

to join their

Business Development team.

What will you do?

The incumbent will play a key role in supporting the Sales Team, Senior Business Development Manager and Operations Manager in Santam Direct.

What will make you successful in this role?

1. Sales support

Project management of marketing campaigns, progress tracking and escalation on delays. Milestone communication to all internal and external stakeholders. Offer administration and business support in facilitating the completion of requests within published service level agreements. Co-ordinate and manage work group discussions/ meetings required in business development. Co-ordinate and facilitate marketing & branding requests from Advisers & Business Development Consultants. Responsible for internal project related communications and stakeholder management. Offer support to Business Development team regarding referral partner onboarding process.
Secondary responsibilities include, but not limited to:

Administration support to Senior Management. Diary management of Senior Management team by scheduling appointments and following up on diary requests to ensure appropriate and constructive allocation of time. Back-up support Admin Coordinator as and when required.



2. Travel Co-ordination:

Co-ordinate travel arrangements of Business Development team. Ensure adherence to Santam group travel and procurement policies.

Qualification and Experience

Matric/ Grade 12 Experience in engagement with key business and external partners across all levels (including senior levels) on behalf of the line manager / Senior BDM Minimum 2-3 years' experience in project management and business reporting, including: extracting and verifying data from different sources, drafting and delivering reports to Management while adhering to strict deadlines as well as summarizing insights, results, and findings.

Knowledge

Computer literate (Advanced Excel, Word, PowerPoint, Sharepoint and One Drive). Project and/or process management skills. Knowledge of the Short-Term Insurance products and services and policies (advantageous). Knowledge of workflow system would be beneficial.

Skills

Strong co-ordination, organisational and planning skills Excellent interpersonal, communication and networking skills Results orientated, pro-active and deadline driven High stress tolerance: Ability to operate under pressure Strong quality and client service orientation Self directed and motivated Sound analysis skills Professionalism, excellent judgement, use of discretion, prioritisation and problem-solving abilities Ability to work and make decisions independently

Competencies

Client focused Collaborative Flexibility and adaptability Innovative Drive results Planning and organising Interpersonal savvy Stakeholder management * Resilient