Job Description

A leading FMCG manufacturing company is seeking an experienced Sales Consultant to join its team. This role will report directly to the Sales Manager.
Key Performance Areas
Customer Service

• Build strong relationships with customers personally and professionally.
• Develop a deep understanding of the customer's business and provide tailored packaging solutions.
• Attend to customer complaints effectively.
• Go the extra mile to delight customers.
• Proactively manage a 4-weekly calling plan to ensure all customers are visited at the required frequency.

Sales and Sales Growth

• Prepare accurate weekly sales forecasts against budget.
• Meet monthly and annual sales targets in line with budget.
• Source new business and grow sales in line with company strategy and targeted business opportunities.

Administration

• Prepare monthly sales reports, analysing and commenting on variances.
• Provide the business with sales forecasts to ensure product availability.
• Manage price increases with customers effectively.
• Ensure price tables are completed accurately and on time.
• Conduct customer surveys.
• Manage customer engagements and feedback in line with FSSC and ISO requirements.
• Stay informed on competitor activity, pricing strategies, and customer perceptions.

Key Competencies
The successful candidate will be expected to meet the following criteria:

• Minimum 2-3 years of sales experience.
• Marketing/Sales/Supplychain Qualification (Degree advantageous).
• Proven track record in sales.
• Ability to prepare budgets and targets.
• Understanding of the plastics/packaging industry advantageous.
• FMCG sales experience essential.
• Computer literacy (Excel, Word, PowerPoint).
• Valid driver's licence.
• Ability to identify and seize opportunities.
• Strong analytical skills.
• High need for achievement.
• Resilience.
• Self-discipline and drive to succeed.
• Ability to build relationships quickly and effectively.