Job Description

About the Company
When was the last time you made a new friend? Friendship profoundly improves our emotional well-being, sense of belonging, purpose and happiness. Everyone wants more human connection, but making new friends is really hard. Thats why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.
We are a company for curated social adventures for solo travellers.
Were a marketplace, so we actually serve two types of customers: solo travellers and the local partners who bring our adventures to life.
Our business is growing year-on-year and backed by strong investor support. Our culture is down-to-earth, hard-working, and compassionate. Were lucky to have an exceptional team in terms of talent, and our no a-holes policy ensures were humble and supportive of each other. Integrity is at the heart of our workwere driven to do whats right and to build a company that makes us genuinely proud.
About the culture
A culture built around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity.
An ambitious, high-growth mid-stage start-up with proven product market fit in over 15 global markets. Were well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies
A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection
About the Role
Were looking for an experienced and target-driven Travel Expert to join our Sales team. As a Travel Expert, youll play a pivotal role in driving our growth - engaging new customers across phone, chat and email, guiding them through the buying process, handling objections with confidence and consistently exceeding conversation targets. Youll manage your pipeline independently while also raising the bar for sales effectiveness across the team.
This is a high-impact sales role where youll connect deeply with prospective travellers, guide them through emotionally significant decisions and deliver outstanding results. At the same time, our sales function is evolving - were building stronger structures, playbooks, and best practices.
Youll have the chance not just to succeed individually, but to help shape how we sell - contributing to scripts, refining processes, and sharing insights that influence the way our entire team operates.
Responsibilities - What you'll be doing

• Owning your pipeline: managing inbound phone, email, and live chat leads with speed, precision, and care to consistently exceed quota and conversion benchmarks.
• Building trust with customers: using discovery, storytelling, and empathy to guide travellers toward booking their next big adventure.
• Adapting and innovating: tailoring approaches to different lead types, testing creative tactics, and flagging risks or shifts to managers early.
• Driving team effectiveness: sharing best practices, contributing to sales scripts, crafting team wide AI efficiency levers, objection-handling playbooks, and supporting peers growth.
• Collaborating cross-functionally: partnering with CX, Ops, and Marketing to close loops, improve lead quality, and shape the end-to-end customer journey.
• Representing us externally: joining webinars, lives, or events to build brand trust and bring in new customers.

Requirements - What you'll need
Required:

• Minimum 2 years of experience in a sales or target-driven environment.
• Demonstrated success in meeting or exceeding sales targets.
• Excellent written and spoken English (neutral or near-neutral accent).
• Charismatic communicator with strong rapport-building skills.
• Highly motivated by commission and performance incentives.
• Organised, proactive, and adaptable to fast-changing environments.

Preferred:

• Experience in travel, tourism, or hospitality industries.
• Prior experience working with international or English-speaking clients.
• Familiarity with CRM systems and digital communication tools.

Software & Systems

• Experience using CRM and communication tools such as HubSpot, Intercom, or similar platforms (training will be provided).

Work Schedule
Shift pattern covering both UK and EST time zones (8 am 5 pm in each), alternating weekly, with the flexibility to work occasional weekends.
Compensation & Benefits

• Base salary R20,000 + up to R40,000 commission Total expected monthly earnings of R50,000 per month.
• Remote work with exposure to international markets
• Clear progression opportunities in a fast-scaling sales team

Skills Required