Job Description

Motus

Toyota Kenpton Park

currently holds a vacancy for a

Sales Representative: Parts

reporting to the

Manager: Parts

.



The person in this position will be responsible for ensuring Customer Satisfaction and service maintain and increase customer base and to sell parts and accessories

Position Overview

Specific Role Responsibilities

Ensure that parts sales budget is achieved through marketing Maintain and increase market share within area of responsibility Retain existing customers by ensuring Customer Satisfaction Adhere to Company Discount Policy Communicate market opportunities to management and other departments Ensure all customer queries are dealt with efficiently and effectively Ensure all customers are introduced to new Policies and promotions Ensure regular and helpful contact with all customers and dealership staff Ensure all returned parts are properly documented and recorded Ensure Company assets in your care are kept in a good condition Cooperate with all staff to further the interests of the dealership Maintain regular communication with Parts Manager Ensure regular and helpful contact with all customers Ensure communication with dealership staff Attend to all meetings and training courses when required Ensure all customer issues are reported and resolved Ensure that all documentation is completed in time in a clear and accurate manner Ensure that all part exchange replacements and reconditioned items schemes are operated according to Company Policy

Qualifications and Experience

Parts Counter Sales experience is essential. A minimum of Grade 12. Clear Credit Record Computer literacy is essential

Skills and Personal Attributes

Must have good customer service * Must have excellent verbal communication skill