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Immediate Superior: Sales Intelligence Manager
Job Grade: 20
Function: Sales
Type of Contract: Permanent
Location: Sandton, Gauteng
Reference Number: 143011
Closing Date: 29 August 2025
Purpose of the Role
We are seeking a highly analytical and commercially astute Sales Intelligence Specialist to join our team. The purpose of the Sales Intelligence Specialist, is to identify, obtain/unlock and analyse market, product and sales team performance information, apply critical thinking and tools to convert this into relevant market intelligence which in turn gets incorporated into business planning, operational optimization and sales incentive engineering for the zone.
Key Result Areas
Unlock Insights and Lead Execution of the Zone
Identify key National Insights/ trends (Consumer/ Customer/ Competitor/ Category/ Brand etc) and report to Zone Management for business plan incorporation
Build Zone framework/strategy within which regions can build their regional business plans and must-win battles.
Standardize and ensure effective regular insights/ intelligence reporting between head office, zones and regional functions.
Highlight and report zone risks identified - which may require quick turnaround/ implementation of trade execution plans.
Work with cross-functional team to create strong holistic commercial plans in order to fuel sustainable profitable growth for HEINEKEN
Market Intelligence Reporting
Publish comprehensive Market Share Reports with Insights and Actionable items for the teams.
Use digital platform for reporting and automation.
Gather competitor information through engagement with Customers and Sales force of the regions/channels within the zone
Gather in-trade insights through engagement with Consumers, Sales force, and Trade.
Sales Reporting:
Continually drive standardization and simplification of sales intelligence reporting within the salesforce and other relevant stakeholders of the zone
Design and develop automated reporting processes for the zone - ensuring full visibility and access
Establish Push Reporting capability driving relevant information to sales teams highlighting opportunities for improvement and excellent performance.
Deploy sales intelligence tools ensuring complete understanding by end-users through regular training and on-site engagement with Regional Sales teams within the zone
Provide analytical input to guide and influence strategic decisions of the zone
Leads and provides direction to the Zone Leadership team on performance measurement and tracking.
Management of Incentive Model ensuring clarity, accuracy and alignment between the Zone and National Sales Intelligence Strategy
Support the target setting process for the Zone across all key Sales metrics - Volume, GI, PICOS, Sales input measures etc and ensure timely cascading
Ensure that there is ongoing tracking and management of sales incentives and support the month end process as a reviewer
Collation of various sales sources to form one single resource set for sales teams
Drive Trade Audit Strategy and execution in the Zone through engagement with internal (Trade Marketing, Sales) and external suppliers
Conversion of sales data into sales intelligence through deep analysis and interpretation of relevant data sources
Ensure timeous delivery of predefined reports and exception reports for the Zone Leadership
Provide reporting tool training when necessary.
Ensure Picture of Success and changes thereof is accessible and understood by key players
Process Improvement: Continuously identify opportunities to improve sales intelligence processes, tools, and systems.
Job Requirements:
Education
Bachelor or Honours degree, preferably in an analytical and data field, e.g., econometrics, business or financial economics, business informatics, mathematics, computer science, statistics, data management
Experience
5-7 years FMCG experience / Digital Experience
Experience as an analyst
Master in Excel and eager to learn new programs
Specialist in data analytics tools (e.g., Qlikview, PowerBI
Knowledge of analytical tools and statistical tools are required (e.g. PowerBI, BIP,SQL, SAP, SAS, SPSS, Oracle Discoverer, Salesforce, Python)
Strong knowledge on Agile way of working
Analytically strong, highly structured, problem solving orientated
Business sense, able to connect data insights to business implications, current and future from data available
Independent, pro-active way of working
Strong communicator, able to translate data insights into comprehensible reports to different stakeholders
Resilient mindset, able & willing to constantly adapt to changing reality
The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.
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