Sales Development Representative (sdr)

South Africa, South Africa

Job Description

Job Title: Sales Development Representative (SDR)
Position Type: Full-Time, Remote
Working Hours: U.S. client business hours (aligned with prospect time zones and outreach cadences)
About the Role:
Our client is seeking an SDR / Outbound Outreach Specialist to build a pipeline by identifying, prospecting, and qualifying potential customers. This role is focused on outbound activities -- researching accounts, personalizing outreach, engaging prospects through multiple channels, and booking qualified meetings for account executives. An SDR is often the first human interaction a prospect has with a company, making the role critical to both revenue growth and brand perception.
Responsibilities:
Prospecting & Research:

  • Use LinkedIn Sales Navigator, ZoomInfo, Apollo, Crunchbase, or similar tools to build lead lists.
  • Research accounts and contacts to identify decision-makers and tailor outreach by industry, persona, and use case.
Outbound Outreach:
  • Execute 60-100 daily touchpoints across email, phone, LinkedIn, and video messages.
  • Write and personalize outbound emails using tools like Outreach.io, SalesLoft, HubSpot Sequences, or Apollo.
  • Conduct 30-40 cold calls per day with clear scripts and objection-handling frameworks.
Campaign Management:
  • Build and test multi-step cadences (5-10 touchpoints over 10-15 days).
  • A/B test subject lines, CTAs, and call scripts for effectiveness.
  • Track and optimize reply rates, conversion rates, and booked meetings.
CRM & Data Management:
  • Log all activities in Salesforce, HubSpot, or Zoho.
  • Update lead and account records with accurate notes, stages, and outcomes.
  • Maintain pipeline hygiene by closing out stale leads and refreshing lists.
Collaboration:
  • Work with Account Executives to hand off qualified opportunities.
  • Align with marketing on lead quality, messaging, and campaign feedback.
  • Share insights from conversations to inform product and market strategy.
What Makes You a Perfect Fit:
  • Resilient and motivated by goals and KPIs.
  • Strong communicator -- persuasive, concise, and professional across phone, email, and LinkedIn.
  • Curious researcher who tailors outreach based on industry and persona.
  • Process-driven yet adaptable -- able to test, learn, and iterate quickly.
Required Experience & Skills (Minimum):
  • 1-2 years in SDR, BDR, or outbound lead generation roles.
  • Proficiency with at least one sales engagement platform (Outreach.io, SalesLoft, HubSpot, Apollo).
  • Experience making cold calls and managing outbound campaigns.
  • Familiarity with CRM systems (Salesforce, HubSpot, Zoho).
Ideal Experience & Skills:
  • 2-4 years outbound SDR experience with consistent quota attainment.
  • Knowledge of B2B SaaS, marketing services, or professional services sales cycles.
  • Familiarity with sales methodologies (SPIN, MEDDIC, Challenger, Sandler).
  • Experience generating pipeline for enterprise or mid-market accounts.
What Does a Typical Day Look Like?
An SDR's day revolves around building pipeline through consistent, targeted outbound outreach. You will:
  • Research and build lead lists in the morning, ensuring you have accurate contacts and context for outreach.
  • Launch multi-channel campaigns -- sending emails, making cold calls, and connecting on LinkedIn.
  • Personalize messaging based on prospect industry, pain points, and persona.
  • Track metrics and refine outreach by monitoring open rates, reply rates, and booked meetings.
  • Update CRM records to keep data clean and opportunities moving through the funnel.
  • Collaborate with sales and marketing to ensure prospects are properly qualified and handoffs are smooth.
In essence: you are the engine that fills the pipeline, ensuring sales teams always have qualified opportunities to pursue.
Key Metrics for Success (KPIs):
  • 60-100 outbound touchpoints daily (email, phone, LinkedIn).
  • 15-20 meaningful conversations per week.
  • 8-12 qualified meetings booked per month (or target set by client).
  • CRM hygiene: 100% of activities logged accurately.
  • Consistent improvement in conversion metrics (open/reply rates, SQL conversion).
Interview Process: * Initial Phone Screen
  • Video Interview with Pavago Recruiter
  • Practical Task (e.g., draft a 3-step outbound email sequence for a sample persona)
  • Client Interview
  • Offer & Background Verification

Skills Required

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Job Detail

  • Job Id
    JD1557747
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    South Africa, South Africa
  • Education
    Not mentioned