Job Description

Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accorxe2x80x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"


A detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales manager, coordinating sales site inspections, and maintaining good customer relationships. The sales coordinator's responsibilities include supporting sales, ensuring client satisfaction, coordinating with other departments, problem solving, handling administrative duties, and sending out quotations timeously.

• Helping the sales manager to improve their productivity by contacting customers to arrange site inspections and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales manager is unavailable, answering customer queries, informing them of delays, issuing quotes, and scheduling and assisting with site inspection.
• Following up on quotes and assisting with conversion.
• Collaborating with other departments to ensure sales, marketing, queries, and events are handled efficiently.
• Developing and maintaining online filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Preparing a function sheet and coordinating precon and post mortem of events.
• Making the company's services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies

Qualifications

• Computer literate in Microsoft Window applications and/or relevant computer applications required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest/sales manager needs, remaining calm and courteous at all times

Additional Information

• Maintain a thorough knowledge of the room locations, types of rooms, package plans and all hotel facilities
• Conduct regular walk about and site inspections to familiarize with current hotel operational standards. Report any concerns to the Sales Manager
• Be available to assist with site inspections for potential clients
• Be available during busy periods to oversee events, which may be over weekends or late evening.