Job Description

About Our Client

Our Client is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly.

Key Responsibilities

Selling insurance products telephonically Achievement of sales targets and objectives Adherence to Quality and Compliance processes to minimize business risk Manage your quality & compliance against benchmarks to minimize business risk, with the client in mind Maintain optimal operational efficiencies based on productivity measures Adapt and change to fit in with changing business operational requirements Resolve complaints and objections Build and maintain good client relationships Managing information regarding new products, rate changes, rulings, training updates etc. Keep abreast of developments and trends in the Industry - self learning Ensure commitment to the FAIS Fit & Proper qualification requirements

Requirements

Qualification and experience

Grade 12 or a relevant NQF 4 qualification 2 years' experience within a Sales Outbound Call Centre, or at least 2 years' face to face sales experience (with targets attached to the sales) Financial services experience (advantageous)

Knowledge and skills

Good understanding of Financial Services Industry related legislation and regulation Understanding of sales processes and servicing industry Outbound Sales experience is required Fluency in English and one other South African official language A clear criminal and credit record Commitment to the FAIS Act and meeting Fit and Proper qualification requirements


Please ensure that your CV attached to your application is an updated version of your entire working career to date.


The next phase of the recruiting process if you are successfully shortlisted, is a telephonic pre-screen interview.

If you are not contacted within 14 days of the closing date, please consider your application unsuccessful.




Matric