Job Description

Sales Consultant
We are looking for a motivated, friendly, and enthusiastic individual to join our dynamic team and handle international inbound tour operator inquiries. The ideal candidate will be confident, self-driven, and focused on achieving goals, with a keen eye for detail and accuracy.
Key Responsibilities:

• A passion for the travel industry
• Minimum 5 years of experience in inbound tour consulting
• Proven experience working with overseas tour operators
• Extensive knowledge of Southern Africa's destinations and products
• Experience in quoting and processing FIT and ad-hoc group bookings
• Expertise in designing tailor-made itineraries for customized inquiries
• Experience in creating and quoting packages for agent websites
• Strong attention to detail
• Providing specialist advice on destinations to agents
• Applying effective sales techniques to convert potential business
• Managing the full booking process, from quote to final confirmation
• Participating in after-hours phone coverage on a rotational basis
• Proficiency in Microsoft Word
• Professional communication skills, both by phone and email
• Results-driven with a strong focus on numbers
• Creativity in developing unique and memorable itineraries
• Understanding of corporate customer protocol when dealing with senior management
• Ability to collaborate with a team, taking direction to achieve collective goals
• Building relationships with Southern African suppliers to secure the best products, services, and prices
• Strong negotiation skills with both clients and suppliers
• Taking ownership of your bookings and ensuring every detail is handled efficiently and professionally
• Ability to juggle multiple tasks, including current and new quotes
• Providing exceptional customer service
• Upholding the company's core values of honesty, creativity, positivity, and fairness
• Fitting well within our company culture
• Professional and courteous conduct over the phone and email
• A proactive and positive attitude with enthusiasm for your work

Please Note: Preference will be given to candidates from designated groups in line with the Employment Equity Act, No. 55 of 1998.