Increase turnover (Topline Revenue) and grow market share through new business acquisition, ie: acquire new customers, new commodities and new service offerings.
Manage, maintain and develop a base of existing customers by building relationships across all levels of the buying unit.
2. ACCOUNTABILITIES
Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time, ideal solutions for the satisfaction of customers immediate and future needs.
Exceed Monthly New Business Acquisition targets
Acquisition of new customers and market share
Generate sales leads through Cold Calling, Referrals, Networking and other tactics to secure new business opportunities
Actively qualify and pursue all sales leads and referrals to acquire new customers
Customer presentations on various service offerings
Negotiate with customers and prospective customers as per price guidelines, to maximise profit
Track market and competitor changes to identify growth opportunities and mitigate potential risks
Work closely with the operations team to ensure industry leading service delivery
Structured customer onboarding, internally and externally, adhering to SOP, SLA, KPI and RFQ requirements
Maintain CRM tool, including but not limited to client interactions, sales activities and sales pipeline
Constantly develop and broaden both industry and general knowledge in an effort to better engage customers and match logistical services to their needs.
Handle customer complaints professionally to preserve the companys reputation
Retention and development of existing customers and their share of wallet
-Matric / Grade 12 / NQF4 Commercial degree
-Valid Drivers Licence and own Transport
-At least five years' sales experience in the Logistics and / or Clearing and Forwarding industry
-Confident and Assertive
-Able to manage conflict and overcome objections
-Ability to cold call, build a good rapport with clients, problem solve and find a practical-solutions and work independently
-Excellent communication skills in English (written and verbal)
-Excellent interpersonal and problem-solving skills
-Ability to handle rejection and stress in soliciting customers
-Computer literate (MS Office, ERP Systems, CRM)
-Report Writing and Presentation Skills
-Excellent Negotiation Skills
-Proven track record of exceeding revenue targets (payslips showing commission earnings)
-Demonstrable understanding of the Logistics and / or Clearing and Forwarding industry
-Above average knowledge and understanding of supply chains
-Ability to sell on value and relate customer needs to service offerings
-Above average hunter vs farmer balance
3.2 Desired Requirements
-Contract negotiation and management experience
-Experience dealing with bonded cargo and the various customs requirements and implications
-Knowledge of 3PL, 4PL and 5PL solutions
-Established network of customers to engage and target
Careers24
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.