Job Description

Who are we?
SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries succeed by providing them with a full range of fertilizers, seeds, crop protection products and industrial chemicals they need with a guaranteed quality and good value. With over 75 years at the frontier of economic growth and transformation across Africa, we deliver critical raw materials and expertise to the continent's high GDP-contributing life sciences and industrials sectors. Bragan Ingredients is part of Solevo Group.
What are we looking for?
We are seeking an experienced and talented dynamic Sales Assistant with strong interpersonal skills and local market insight to drive customer engagement and support sales growth across the Eastern Cape regions.
What do we expect from the candidate?
The candidate will be the initial point of contact for any customer with inquiries or problems pertaining to goods or services that the business offers. Among their numerous duties include taking care of incoming calls, responding to inquiries from customers on goods and services, and handling refunds and payments.
The key responsibilities:

• Taking orders from clients, sales reps management.
• Preparing pro-forma invoices to be invoiced on the Accounting System.
• Invoicing orders (local/export) - understand quantity, calculations and pricing.
• Preparing credit note documents.
• To be efficient in admin and maintain structure with orders from customers as per company procedures.
• Emailing credit and COD applications to customers on requests.
• Checking PODs once returned to customers.
• Making sure Durban/JHB/CTN/P.E POD's are all up to date and in order.
• Preparing stock adjustments paperwork.
• Assist Branch Manager with monthly credit card recons.
• Assist with Interbranch orders including arranging transportation.
• Assist with over time sheet compilation.
• Checking batch numbers for customers that require COA's.
• Invoicing of manual delivery notes (DNOTE Book).
• Handling all customer enquiries.
• Assisting Reps with quoting customers.
• Conducting customer quotes monthly for existing and new customers.
• Following up on quotations and liaise with customers.
• Preparing picking slips and send it to warehouse.
• Maintain excellent relationships with customers.
• Manage orders to ensure that all customer specifications are met, conduct commercial invoices for customers.
• Liaise with customers account status and payments.
• Managing customer claims and credits.
• Direct liaison with transporters.
• Organize transportation for Cross Border.
• Appointed as the Food Safety Officer of the branch to ensure ISO22000 regulations are kept.
• Assist Branch Manager with Office Administration.

If you possess...
Must-Have:

• Grade 12 (Matric).
• Experience in food/homecare will be advantageous.
• Operational experience is advantageous.
• Interpersonal skills.
• Ability to work autonomously.
• Knowledge of administrative duties.
• Must be proficient in Microsoft Office packages.
• Knowledge of safety/quality/accounting administrative systems - Accumatica.
• Experience with ISO22000 will be advantageous.

Nice-to-Have:
If you are...
Why join Bragan Ingredients (Solevo)?

• Join a young dynamic team who is leading the chemical distribution on the African continent.
• Enjoy a collaborative, international and agile work environment.
• Be part of a team where freedom, initiative and 'thinking out of the box' is key.
• Opportunity to work in a growing versatile environment.
• Competitive compensation package and comprehensive benefits package.
• Explore opportunities for professional growth and advancement.

Then, this job is for you!
How to join us?
If you're excited about this position, we encourage you to submit your resume detailing your relevant experience and be part of our exciting journey.
What's next ?
If your profile matches our search, you will be contacted by our HR team for a first contact.
Please be informed that we will keep your profile to contact you for future professional opportunities.
Join Solevo: Empowering Progress Across Africa
At Solevo, we connect communities and industries with the solutions they need to grow, thrive, and transform. From supporting agricultural self-sufficiency to driving industrial innovation, we are shaping the future of Africa's life sciences and industrial sectors.