Job Description

GALXBOY is a proudly South African streetwear brand that emerged from the underground, rebellious youth culture found in the country's urban hubs. Built on a foundation of ambition, collaboration, and persistence, it has grown into a leading national label. Known for its bold designs and deep cultural relevance, GALXBOY reflects a new generation of South Africans who embrace their identity with confidence and style.

MAIN PURPOSE OF THE JOB

To provide high-class customer service and to increase the company's growth and revenue through


sales maximization.

KEY AREAS OF RESPONSIBILITY

Customer Service

Greet customers as they enter the store, assist them in finding products, and provide product information and recommendations. Actively and consistently implement upselling and cross-selling techniques to increase UPT,

ATV, Conversion and Turnover.
Representing the brand, adhering to uniform policy and grooming standards, presentable

and professional on the sales floor.


Visual Merchandising

Maintain a thorough understanding of products and placement, including materials, care instructions and pricing to effectively assist customers. Steam, tag, price, hang, fold, replenish product and optimize space. Understand and follow VM guidelines and practices to maintain a positive shopping

experience for all customers.


Stock Control

Maintain stockroom organization and cleanliness ensuring products is placed in the correct categories and easily accessible to expedite the sales process. Actively inform managers on stock levels, sell outs, best sellers and any other stock requirements.

Daily Operations and Housekeeping

Consistently follow and adhere to time and attendance requirements and procedures, clock in and out, report late coming and adhere to roster. Process customer transactions accurately and efficiently using POS system, cash handling,

variance schedule updated, credit/debit card and payment methods.

SKILLS AND PERSONAL ATTRIBUTES

Grade 12. Computer literacy. Higher education (Advantageous). 1 - 2 years' work experience preferably in retail environment. Knowledge of retail practices. * Demonstrated ability to perform customer service duties.