Are you passionate about customer service and interested in an exciting opportunity?! Unicare is looking for Sales Assistance to join the Front shop Team. This role will be based in the 24hr Pharmacy in Bassonia, Johannesburg.
Job description
Purpose:
To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.
Job Objectives:
Assist customers on the shop floor with product queries and directions
Restock shelves and maintain clean, orderly displays
Monitor product expiry dates and ensure rotation of stock
Support in receiving and unpacking deliveries
Work closely with all other departments to ensure efficient store operations
Uphold high standards of customer service at all times
Handle customer queries promptly and professionally
Keep up to date with promotions
Minimum requirements
Minimum Educational Requirements:
Education:
Essential: Grade 12
Desirable: Maths 50% and English 50%
Experience:
Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)
Job related knowledge and skills:
Retail/FMCG background
Knowledge of customer service excellence
Strong customer orientation
Good communication skills
Computer literacy
Numeracy skills
Selling skills
Merchandising skills
Competencies:
Essential:
Following instructions and procedures
Delivering Results and Meeting Customer Expectations
Working with people
Coping with Pressures and Setbacks
Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.
May be required to work throughout the night.
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