Job Description

The Focus Group Cape Town, South Africa 28 October 2025 Mid 480000 - 660000 Full Time Cost to Company 3 years - 5 years Skills Laboratory Analysis Sales Production Application Support Product Management Clinical Governance Compliance Industries Medical Devices Laboratory Supply Sales

CLIENT AND IDEAL CANDIDATE

A well-known and well-established Medical Technology (Diagnostics, Equipment, Devices, Consumables) Distributor across well over 20 therapeutic focus areas. The Client is looking for a strong candidate with a solid Clinical background in ideally Medical Laboratory Science with Laboratory equipment and assays, together with a demonstratable sales and key accounts management track record - calling on the Pathology and related Clinical Laboratories in the designated region. Sales in Medical Technology related products will also be considered



Candidate must reside in Cape Town



JOB PURPOSE

The Sales and Application Specialist play a key role in supporting the Laboratory Division through product expertise, technical support, customer training, and sales enablement. This role bridges the gap between technical application and commercial success -- ensuring customers fully understand, utilize, and trust the company's laboratory products and solutions.



JOB REQUIREMENTS

Qualifications:

Bachelor of Science (BSc) in: Medical Laboratory Science / Medical Technology Biomedical Science Microbiology Biochemistry Molecular Biology Physiology / Human Biology

Experience:

3-5 years' experience in the medical or laboratory field Experience in a clinical laboratory environment - preferred Academic research experience - advantageous IT proficiency and troubleshooting experience - beneficial

Capabilities and Attributes:

Strong attention to detail and analytical thinking Excellent communication and presentation skills Sales-driven, dynamic, and customer-focused Proficient in Microsoft Office Suite Able to work independently and meet deadlines under pressure Must have a valid driver's license and own reliable vehicle Willingness to travel nationally and internationally as required

JOB RESPONSIBILITIES



1. Product Knowledge & Expertise

Maintain up-to-date professional and technical knowledge of products, specifications, and applications. Attend educational workshops, conferences, and training sessions to stay current on industry developments.

2. Customer Support & Training

Provide on-site and remote training to healthcare professionals. Address product-related queries and troubleshooting needs. Develop training materials, manuals, and product documentation.

3. Product Demonstrations

Conduct tailored demonstrations for clients and at trade shows. Showcase the value and performance of laboratory equipment in practical settings.

4. Applications Support

Offer expert technical guidance to ensure optimal equipment use in clinical and laboratory environments. Assist clients in integrating and customizing equipment for specific applications.

5. Collaboration with Sales Team

Partner with sales colleagues to provide technical insights and strengthen proposals. Support tender submissions and product presentations.

6. Product Feedback & Improvement

Gather and report user feedback to management. Recommend improvements based on real-world performance and customer experience.

7. Regulatory Compliance

Ensure adherence to relevant healthcare and laboratory equipment regulations. Support customers in meeting compliance requirements.

8. Market Intelligence

Monitor market trends, competitor activity, and new technologies. Participate in industry events to enhance professional networks and knowledge.

9. Administration & Reporting

Maintain accurate records, reports, and databases. Provide weekly work reports and analyze product trends.

10. Sales & Business Development Support

Identify and qualify new business opportunities. * Support strategies that grow market share and strengthen customer relationships.