This is a contract role for a call centre sales and service consultant based in the Johannesburg
Metropolitan area. The consultant will be responsible for handling inbound and outbound
calls,providing exceptional customer service,addressing client queries and facilitating sales
processes.Daily tasks include consulting with clients,offering product information,ensuring
customer satisfaction,and achieving sales targets.The role requires on-site presence and
collaboration with the sales and service teams to drive performance and growth.
Qualifications
? Matric
? Clear ITC,Clear Criminal Record
? NQF 5 FAIS 120 credits (preferred)
Skills and Competencies Required
? Knowledge of banking products and sales principles and methods.(preferred but not
essential).
? Proven track record in sales.
? Strong and interpersonal skills as well as objection handling skills.
? Excellent verbal and communication skills. Persuasive.
? Possess an ability to adapt and solve problems.
? Be responsible and accountable for target achievement.
? Have a winning attitude and willingness to grow within the organisation.
? Must have excellent timekeeping principles.
? Must have a team success mindset.
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