Job Description

Sales Administrator
About Us:
We are the tech company with people at heart.
At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.
Position Overview:
The Sales Administrator will have responsibility for aspects of administration support to our commercial teams, ensuring an efficient sales order process.
This role is ideal for someone who is quick to learn, highly organised, and thrives in dynamic, fast-changing environments. It offers an excellent opportunity to build a career within a rapidly growing IT company.
Responsibilities:
Some of your day-to-day tasks will include:

• Providing administrative support to the commercial teams
• Supporting the account managers with opportunity pipeline management
• Inputting and processing data during pre-sales processes as well as any updates required
• Monitoring, manging and issuing subscription renewals and processing through to a sales order
• Ensuring quotes are accurate, and are issued and approved by the client in a timely manner
• Progressing opportunities through the ERP system, working with internal stakeholders and ensuring timely billing for renewals, hardware/software orders and recurring services
• Inputting data accurately into a service contract and ensuring all contractual documentation is collated, approved and distributed accordingly
• Maintaining, updating and cancelling recurring service contracts with internal and external stakeholders
• Onboarding new clients by performing the necessary company checks and maintaining account data across systems
• Handling enquires relating to customer accounts, dealing with non-technical order and billing queries and proactively building ongoing relationships with stakeholders
• General administration and data entry, as required

Qualifications & Experience:
Essential

• Experience in administration, sales support, or data entry within a busy office environment.
• High level of accuracy and attention to detail.
• Excellent organisational and time management skills.
• Ability to follow and improve processes and procedures.
• Agile approach to multitasking and managing priorities under tight deadlines.
• Strong communication skills with the ability to engage with colleagues and clients at all levels.
• Ability to interpret and work with data effectively.
• Proficiency in Microsoft Office applications, especially Excel, Outlook, and Word.
• Self-motivated with a friendly, helpful, and approachable attitude.
• Ability to work independently and collaboratively within a team.

Desirable

• Working knowledge of CRM and/or CPQ systems.
• Familiarity with Dynamics D365 Sales (CRM) and Business Central.

Assessment Process
Please note that there is a short 10 minute online test as part of the application process that you will be issued prior to the interview stage. Candidates who are invited to take this will receive a message from the recruitment team.
Benefits
for the list of benefits.
The budgeted salary for this role is 17,000 ZAR monthly.
Hybrid working:
Our current hybrid working policy necessitates being in the office or at a client site 1 day per week. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.
Our Selection Process:
We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.
#LI-Hybrid

Skills Required