Job Description

We are seeking a motivated and experienced

Virtual Assistant

to support a

residential home cleaning company based in Tampa, Florida

. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.

The position is primarily focused on

sales and day-to-day operational support

, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.

The ideal candidate is a

proactive self-starter

with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.

Days: Monday - Wednesday 8:30 AM - 5:30 PM EST (1-hour break), Saturday & Sunday 9:00 AM - 1:00 PM EST

Key Responsibilities Include:

Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area Managing customer service inquiries via phone, email, and messaging platforms Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners Supporting cleaner management, including attendance tracking and job confirmations Assisting with administrative and operational tasks to keep daily operations running smoothly

Requirements:

Previous experience in

sales

(required) Experience as a

Virtual Assistant

or in a similar remote support role (preferred) Strong organizational and time-management skills Comfortable working U.S. business hours (Eastern Standard Time) Reliable internet connection and ability to work fully remotely
This is a

fully remote position

with opportunities for long-term growth and performance-based pay increases.

Job Type: Full-time

Pay: From R54,00 per hour

Work Location: Remote