Job Description

This role combines Sales Administration, Maintenance Administration, Training Administration, and Accounts Support.
Please note:
The accounts function is handled on a confidential basis. The successful candidate will initially be introduced to Sales Administration and Training Administration, with Accounts Administration responsibilities added thereafter.
Tasks & Responsibilities
Sales

• New product sales quotes & updates
• Cost of sales calculations / landing cost
• Following up on new product sales quotes
• Follow up on outstanding debit order mandates for new sales
• Pulling adhoc reports for sales visits and trading updates
• Closing deals on CRM system (Won / Lost, updating product & service information)
• Preparing tender documents

Maintenance / SLA

• Managing key files - maintenance & new orders
• Managing key files - timed & evaluation licenses
• Creating maintenance install tickets
• Updating maintenance expiry dates
• Updating system friendly names in portal
• Preparing 3-month maintenance quotes

Administration & Accounting

• Debtors
• Customer invoices
• Supplier invoices
• Credit card reconciliations
• Freight & international shipping administration
• Purchase orders
• Debit order mandates
• Stock takes
• Travel arrangements

Training Administration

• Payment allocations for training bookings
• Petty cash handling

Handed Over to Training Administration Assistant:

• Loading leads
• Training bookings
• Full-time training registration forms & ID filing
• Training reminders & thank-you emails
• Training attendance confirmation letters
• Part-time WhatsApp management
• Part-time training quotes & follow-ups
• Actioning part-time training leads & sales

Handed Over to Reception:

• Tuckshop management
• Vehicle sign-out management

Mandatory Skill Sets

• Fluent in English
• Well groomed and professional in appearance
• High attention to detail
• Ability to work well under pressure
• Deadline-focused
• Strong computer skills (Microsoft Word, Excel, Outlook)
• CRM knowledge advantageous
• Good with numbers (quotes, invoices, basic calculations)

Skills Required