Job Description

Key Responsibilities:
Regulatory Compliance

• Ensure compliance with all applicable South African telecommunications laws and regulations, including ICASA (Independent Communications Authority of South Africa) requirements.
• Monitor and ensure adherence to RICA (Regulation of Interception of Communications and Provision of Communication-Related Information Act) and POPIA (Protection of Personal Information Act).
• Liaise with ISPA (Internet Service Providers' Association) and ensure compliance with industry codes of conduct.
• Ensure compliance with the Companies Act, including corporate governance obligations.
• Maintain up-to-date knowledge of regulatory developments and provide advice on the impact of changes.
• Manage regulatory audits and inspections and respond to inquiries from regulatory bodies.
• Develop and oversee regulatory compliance training for employees.

Risk Management

• Develop and implement a comprehensive risk management framework for the business.
• Conduct risk assessments and identify potential areas of compliance vulnerability.
• Ensure risk mitigation measures are in place to prevent financial, operational or reputational risks.
• Monitor business operations and report on key risk indicators.
• Establish risk management policies and processes, ensuring alignment with business objectives.
• Work with various departments to ensure risk awareness and promote a risk-conscious culture within the company.

Governance & Compliance Reporting

• Develop and manage compliance policies and procedures in line with regulatory and legal requirements.
• Provide periodic compliance and risk reports to senior management and the board.
• Oversee internal audits and compliance reviews, ensuring corrective actions are implemented as necessary.
• Work closely with the legal team to ensure that contracts and agreements comply with regulatory requirements.
• Ensure the company meets its obligations under the Competition Act, Consumer Protection Act and other relevant legislation.

Stakeholder Engagement

• Act as the primary point of contact for regulatory bodies, including ICASA, ISPA, and other authorities.
• Engage with external legal advisors, industry bodies, and regulatory agencies as needed.

Key Requirements
Qualifications & Experience

• Minimum of 4 years of experience in regulatory compliance, risk management, or legal roles, preferably within the telecommunications or technology sector.
• Strong knowledge of South African telecommunications regulations, data privacy laws, and corporate governance requirements.
• Proven experience in risk assessment, mitigation strategies and compliance program implementation.
• Excellent analytical, problem-solving and decision-making skills.
• Strong communication and stakeholder engagement skills, with the ability to interact at all levels.
• High attention to detail and the ability to manage multiple regulatory requirements simultaneously.