Job Description

Position Overview

The Revenue & Reservation Manager is responsible for overseeing all aspects of the reservations process to ensure optimal room revenue, occupancy, and guest satisfaction. This role manages the central reservations team, systems, and procedures to ensure efficient handling of inquiries, bookings, and guest communications while maintaining brand standards and delivering an exceptional pre-arrival experience. They will implement pricing strategies that maximize room yield and occupancy.

Key Responsibilities:

Strong leadership and team management skills. Excellent communication and interpersonal skills. In-depth understanding of Revenue & Reservation Ability to manage multiple departments and teams effectively. Strong organizational and planning skills. Proficiency in inventory management and cost control. Ability to innovate and improve guest services. Strong problem-solving abilities to address any challenges or issues that arise. Flexibility to adapt to changing circumstances, such as fluctuations in customer traffic, seasonal variations in product availability, or evolving industry trends.
Job Type: Full-time

Work Location: In person