Job Description

eCommerce Retoucher
Cape Union Mart Group - In-House Photography Studio
Montague Gardens, Cape Town
We're looking for a dedicated and passionate Retoucher to join our fast-paced, highly creative eCommerce Photography Studio team. As part of our in-house studio, you'll play a critical role in delivering high-quality product imagery at scale-empowering our brands to drive sales and engage customers across multiple digital platforms.
Reporting to the eCommerce Studio Manager, this role requires a highly skilled retoucher with experience managing high volumes of product images for eCommerce and/or print. You'll work closely with photographers, the QA team, and other studio colleagues to ensure every image meets our exacting standards-supporting our mission to deliver world-class digital content.
This is an on-site role based at our Montague Gardens studio.
Key Responsibilities

• Retouch product photography for use across all digital channels-including colour correction, background removal, cleaning product imperfections, and adding shadows/reflections as needed.
• Follow strict QA guidelines and respond constructively to feedback to ensure consistent image quality.
• Maintain file management and workflow standards, including correct naming conventions and non-destructive editing practices.
• Work at a fast, consistent pace while upholding high-quality output.
• Prioritise multiple projects effectively to meet tight deadlines.
• Collaborate with photographers, stylists, and QA to execute creative post-production needs and achieve studio goals.
• Coordinate and communicate with internal and external stakeholders to ensure smooth post-production processes.
• Foster strong cross-functional relationships and contribute to a positive, collaborative team environment.

What You'll Need to Succeed
Knowledge, Experience & Qualifications

• Minimum 3 years' experience in eCommerce photography retouching - essential.
• Qualification in Graphic Design, Visual Arts, or related field.
• Strong portfolio demonstrating expertise in product and commercial photography retouching.
• Advanced skills in Adobe Photoshop, Lightroom, Bridge & Capture One.
• Mastery of Photoshop techniques: selection, extraction, masking/clipping, tonal & colour adjustments.
• Solid understanding of photographic lighting and how to enhance/manipulate it in post-production.
• Familiarity with digital workflows, file management, and workflow tools (e.g. JIRA, Monday.com).
• Knowledge of product photography and digital enhancement best practices.

Key Competencies

• High attention to detail and ability to follow creative direction precisely.
• Strong sense of ownership and accountability for meeting deadlines and quality targets.
• Resilient and calm under pressure; able to work effectively in a high-volume, deadline-driven environment.
• Excellent collaboration and communication skills across multiple teams and levels.
• Flexible and adaptable to changing priorities.
• Positive, proactive attitude with a growth mindset and passion for eCommerce, photography, and digital content creation.

Why Join Cape Union Mart?
At Cape Union Mart Group, we're more than just a retail company-we're a team of innovators committed to creating exceptional customer experiences. Our in-house studio is a vital part of that vision. Here, you'll work with talented creatives in a supportive, dynamic environment where you'll have the opportunity to learn, grow, and make a meaningful impact.
We're committed to transformation and diversity. Appointments and promotions will be made based on candidates who best meet the requirements of the role. Preference will be given to candidates who will contribute to our Employment Equity goals.