Retention Counsellor

Greater Tzaneen, Limpopo, South Africa

Job Description


Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most.

We are looking for a Retention Counsellor who will be responsible to enhance retention in care

with specific focus on patients (re)initiating ART, patients that are virally unsuppressed despite

effective ART and patients at high risk of disengaging from care. To provide comprehensive

and supportive adherence counselling as per the National Adherence Strategy (NAS) SOP 1

and SOP 2, including I-ACT model. The successful incumbent will also be required to conduct

counselling sessions in a non-judgmental manner ensuring confidentiality according to the

counselling standards.

Key Duties and Responsibilities

Programme Implementation

  • Provide comprehensive counselling to promote retention in line with DoH policies and guidelines and in line with district 909090 DIP and sub-district IP 909090 plans
  • Recruit and receive referrals of high-risk patients such as pregnant women, paediatrics, adolescents and youth
  • Promote and facilitate index testing and partner disclosure using the Index Screening Tool and actively refer for HTS
Stakeholder Engagement, Reporting and Administration
  • Act upon the recommendations and outcomes of the TRAP Meetings
  • Collaborate with Ward Based Outreach Team, DoH Social Workers, Dieticians, Lay Counsellors and Clinicians for bi-lateral referrals
  • Report as per agreed timelines to Professionals at the facility or other Anova team members as required
Engagement with DoH and Anova staff
  • Be available to work on weekends &/ or public holidays to provide adherence counselling at DoH facilities when required, a minimum of at least one Saturday per month (When required)
  • Form part of a multidisciplinary teams within Anova to promote 90% retention
  • Attend facility meetings as required to discuss Psychosocial related issues
Any other tasks as agreed with line manager.

Minimum Qualifications, Experience and Skills Required:
  • Grade 12 (Matric)
  • Training in Basic HAST, HIV counselling, Adherence counselling
  • Certificate in couple counselling, RTCQI, disclosure and paediatric consent an advantage
  • Knowledge of DoH HCT guidelines & NAS
  • General knowledge of health education advantageous
  • Knowledge of TB/HIV/PMTCT programme guidelines/counselling messages advantageous
  • Minimum 2 yearsxe2x80x99 experience working as an HTS counsellor/ Adherence counsellor
  • Must be able to work independently and as part of a team
  • Good oral and written communication skills
  • Ability to manage relationships
  • Ability to speak local language (Xitsonga/Sepedi)
In accordance with our Employment Equity goals and plan, preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act 55 of 1998 and subsequent amendments thereto. Preference will be given to persons with disabilities.

Anova Health Institute is a provider of essential health services and therefore has a mandatory vaccination policy. Should your application be successful, you will be required to submit your proof of vaccination before commencing employment in the role.

Applicants who have not been contacted within 4 weeks of submitting their application should assume that they have not been successful.

Unsolicited CVs from agencies will not be paid agency fees should their candidate be placed at Anova.

For more information on Anova visit our website:

Anova Health Institute NPC

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Job Detail

  • Job Id
    JD1254879
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Greater Tzaneen, Limpopo, South Africa
  • Education
    Not mentioned