Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team. An exciting and challenging opportunity has become available for Store Managers in and around the Durban and PMB areas. The successful individual will report to the Operations Manager.
Purpose and Objectives
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets.
To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the company's image.
To ensure competent and motivated employees through effective leadership and management.
To adequately schedule staff in line with the relevant labour model in order to ensure each department is fully and appropriately staffed.
To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR/payroll.
To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives are achieved and opportunities are maximised.
Requirements
Grade 12
Relevant tertiary qualification would be an advantage
Minimum 3 years' experience in a store management role within a retail/FMCG store operations environment
Able to communicate well in English and Zulu.
Good communication skills both oral and written.
Strong retail/FMCG background and understanding of merchandising and promotions principles
Knowledge of stock, cost, risk and compliance management procedures
Knowledge of Customer service excellence and strong customer orientation
Knowledge of labour legislation and IR practices
Sound managerial skills
Results and target driven
Planning and organising skills
Problem-solving and good communication skills
Good financial acumen
Computer literacy
Leading and Supervising
Delivering Results and meeting Customer Expectations
Working with people
Coping with Pressures and Setbacks
If you are interested in the above position and you meet the relevant requirements, please submit you detailed cv to hr@a-5.co.za by no later than close of business
14/06/2025
A5 Group Holdings reserve the right not to fill this position.
We promote and apply the principles of Employment Equity. Preference will be given to candidates in line with the company EE-plan and according to the relevant Employee Active Population (EAP).
Job Type: Full-time
Pay: R16000,00 - R22000,00 per month
Ability to commute/relocate:
Durban, KwaZulu-Natal 4004: Reliably commute or planning to relocate before starting work (Required)
Education:
High School (matric) (Required)
Experience:
Retail Management: 3 years (Required)
Work Location: In person
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