Job Description

Job Summary A leading paper manufacturer seeks an experienced retail store Manager for their Pretoria factory shops. Key responsibilities o P&L & performance: Achieve and exceed sales targets, ensure required GP%, and effectively manage labour costs; review daily/weekly dashboards. o New store openings: Plan and run end-to-end launches (readiness, hiring, training, merchandising, opening promo, break-even plan). o Hire, roster, coach and store teams; run daily team meetings and weekly one- on-ones. o Inventory & cash control: Forecast and order, drive stock turns, minimize expiry and damages; enforce cash-up, deposit, void/refund and till security SOPs. o Availability & merchandising: Keep on-shelf availability high; execute planograms and promotions 100% and on time; maintain housekeeping standards. o Customer & community: Raise service standards, manage queues, handle escalations; drive local-area marketing with community partners. o Compliance & safety: Store audits, Health & Safety checks, incident reporting; uphold company policies. o Cross-functional: Coordinate with relevant stakeholders for supply; support price changes, new SKUs, and seasonal builds. Requirements o 5+ years FMCG/retail experience (including 2+ years multi-store management) o Experience in - developing sales growth, shrink reduction, and team development. o Strong Excel/Google Sheets, confident with Point-Of-Sale & inventory systems o Valid driver's licence; frequent travel across Pretoria; ability to work week

Skills Required