Main Purpose:
Strategically manage and grow a safe and profitable retail operation, integrate the acquisitions of retail business and maximizing revenues and profits. Evaluation, development, execution and administration of new projects.
Knowledge Skills and Abilities, Key Responsibilities:
Key Responsibilities:Achieve and exceed stated objectives (EBITDA, OPEX, CAPEX) for Retail business. Ensure best results by coaching and supporting staff with structured development of retail networks through growth and/or optimization. Consistently benchmark and positively challenge the organization to maximize results and opportunities. Ensure customers are delighted by interaction with Puma retail services.
Achieve and ensure HSE culture is exhibited and practiced in the running of retail operations and in accordance with Puma standards.
Achieve and exceed all projects assigned as much as possible to reinforce and expend opportunities with partnership to more opportunities in the country. Ensure locations, layouts, offerings and operating platforms are world class in quality and optimized for the market. Comply with partnership requirement to open best locations in multiple geographical locations without limiting logistical needs for the future. Assist with the structure set up on all required levels.
Deploy best practice and the tools identified with management for administration and delivery of Network Planning and Channel management needs. Align engineering and maintenance needs with consistent and complimentary policies, processes and tools.
In collaboration with those responsible for Network Planning, pricing, sales & marketing in the region, define sales profile, targets, KPIs, campaign and drive the Organisation to deliver the company retail strategy in:
Volume and margins (fuels, lubes, cards)
Site profitability
Fuel card sales contribution to sales
Operation excellence
Lead contract negotiations and contract management execution
Global sales campaign and motivation programs
Develop sales training framework (attitudes, skills and competencies)
Manage relationships with internal and external support and grow staff capabilities
Set up process for divesting and discarding the tail end company owned stations and real estate in assigned location.
Lead process of network development to grow the retail network profitably as per set targets.
Requirements:
Experience:University degree in Business Administration, Engineering or related fields
Minimum of 5 years' experience in senior management in similar positions or relevant field
Significant retail experience in Downstream
Proven record of good project management skills
Solid downstream business knowledge
Skills:Sales and business development
Business Analysis
People management
Leadership skills
Project management
Property management
Legal procedures
Negotiation
Budgeting and planning
Problem Solving and Decision making
Environment, Health and Safety management
Contractor Management
Tender Procedures
Standards and Legislation
Quality Assurance
Work planning and control
Procurement policies and processes
Communication, interpersonal and influencing skills
Competencies:Strong conceptual thinking with ability to see the bigger picture and seize well evaluated opportunities. Analytical and strategic thinking are key
Leadership and communication competencies to build and share vision, motivate, coach, performance guidance, deliver through others, lead from the front.
Strong analytical skulls which would provide consistent investment returns, risk management focus to minimize less controllable market exposure (i.e. price swings, cost of inventories, supply options, investment considerations).
Ability to successfully manage people
Decision making and problem-solving skills
Planning and organization
Ability to motivate the team
Leadership and negotiation skills
Can do approach and track record of making things happen
Key Relationships and Department Overview:Internal - Commercial areas, Operations, Finance, Customer Service
* External - Customer's, Vendors
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