Job Description

Job Summary
Where dining meets distinction.
At The President Hotel, one of Cape Town's most loved hotels, we're on a journey to be recognised as a true luxury destination.
Our purpose is simple yet powerful to create and inspire memorable experiences while living our values of Teamwork, Respect, Integrity, and Excellence.
With 349 stylish rooms, suites, and apartments, breathtaking ocean views, a palm-fringed infinity pool, renowned restaurants, and state-of-the-art event facilities, The President Hotel offers an iconic environment where excellence meets opportunity.
We are delighted to introduce a newly created role for a Restaurant Supervisor, an opportunity for a passionate, hands-on leader to join our Food & Beverage team and play a key role in shaping exceptional dining experiences across one of our signature outlets.
If you bring warmth, confidence, and attention to detail to every interaction and find joy in creating moments that guests remember we would love to meet you.
Experience & Requirements
We're looking for a natural host and team leader who thrives in dynamic, guest-focused environments and who knows how to supervise the team.
Requirements:

• Matric certificate (Grade 12)
• 3-5 years' Food & Beverage experience in a 4- or 5-star hotel or fine-dining restaurant
• Minimum 2 - 3 years' supervisory experience within restaurant or F&B operations in hotels.
• Hospitality Management or F&B Diploma (advantageous)
• Strong knowledge of service excellence, food and wine presentation, and guest interaction
• Proficiency in Microsoft Office; POS experience advantageous
• Excellent communication and interpersonal skills
• Strong leadership, team motivation, and coaching abilities
• Professional appearance, reliability, and a calm, confident approach under pressure
• Flexibility to work shifts, weekends, and public holidays

Key Duties & Responsibilities

• Supervise and support the daily operations of the restaurant, ensuring seamless, professional service
• Lead, mentor, and motivate the restaurant team to deliver warm, attentive, and personalised guest experiences
• Maintain and uplift 5-star service standards and presentation across all areas
• Handle guest feedback with care, professionalism, and efficiency
• Assist with scheduling, stock control, and ordering processes
• Coordinate closely with the kitchen team to ensure smooth communication and service delivery
• Oversee billing and cashiering procedures in compliance with hotel policies
• Support upselling initiatives and contribute to the restaurant's revenue goals
• Enforce high standards of health, safety, and hygiene
• Assist in planning and executing special functions and events

Why Join The President Hotel
Here, service isn't just what we do - it's who we are.
As part of The President team, you'll be joining a community of passionate hospitality professionals who take pride in creating experiences that leave a lasting impression.
You'll be supported, recognised, and inspired to grow, surrounded by the natural beauty of Bantry Bay, where Cape Town's energy meets the calm of the Atlantic.
We offer a competitive salary, opportunities for professional growth, and a welcoming, collaborative environment built on excellence, care, and connection.
Applications
Closing Date: 15 November 2025
All applications will be carefully reviewed. If you do not hear from us within two weeks of the closing date, please know that while we cannot respond to every applicant, we sincerely appreciate your interest in joining our team.
Preference will be given to candidates who meet the requirements of our Employment Equity Plan.
President Hotels
Recruiter

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