Job Description

Job Summary
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An exciting career opportunity has been created at The President Hotel to handle the growing demand as we continue our journey towards being recognised as a true luxury destination.
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Our purpose is simple yet powerful: to create and inspire memorable experiences.
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Our vision: to become Cape Town's most loved hotel.
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Set in the heart of Bantry Bay, between Cape Town's vibrant city life and the Atlantic Ocean, The President Hotel is renowned as the Mother City's most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and state-of-the-art conference and event venues, The President offers an iconic working environment where excellence meets opportunity.
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We're seeking a
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Restaurant Manager
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to oversee the smooth operations of our
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pool food and beverage service.
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This is a key leadership role focused on delivering exceptional guest experiences, managing a passionate team, and ensuring operational excellence. The successful candidate will also assist in other outlets when required, ensuring a seamless and consistent dining experience throughout the hotel.
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Key Responsibilities
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Lead & Manage
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• Develop and implement operational plans to ensure smooth and efficient service at the pool for all food and beverage services

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• Oversee all aspects of operations, including staff scheduling, inventory management, and guest service.

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• Build and maintain strong supplier relationships.

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• Monitor progress, evaluate results, and adjust operational strategies as needed.

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Guest Experience
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• Champion outstanding guest service that exceeds expectations and builds loyalty.

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• Respond promptly and professionally to guest inquiries, complaints, and requests.

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• Monitor guest feedback and implement changes to continuously improve service quality.

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Financial Performance
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• Implement strategies to maximize revenue and profitability at the Pool Restaurant.

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• Monitor sales data, control costs, and identify opportunities for improvement.

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• Manage budgets, inventory, stock control, and operational expenses.

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• Ensure accurate reporting of sales, staff costs, and supplier accounts.

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People & Team Management
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• Recruit, train, and mentor restaurant staff while creating a culture of teamwork and excellence.

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• Manage performance, provide feedback, and conduct annual appraisals.

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• Oversee rostering, payroll, leave, and disciplinary procedures in line with policies.

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• Foster a welcoming and professional environment for both guests and employees.

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Operations & Compliance
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• Ensure compliance with health, safety, and hygiene regulations.

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• Develop and implement SOPs in alignment with the Outlet Manager's guidelines.

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• Maintain a clean, safe, and well-presented dining environment.

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• Manage ordering, inventory control, and waste reduction practices.

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Assist in Other Outlets
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• Support other restaurants operations when required to ensure consistency across all dining outlets.

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Requirements
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• Hospitality Management qualification (advantageous)

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• Minimum 2-3 years' experience in a restaurant management role

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Preferred Skills
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• Strong leadership and team motivation skills

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• In-depth knowledge of food and beverage operations

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• Excellent communication, interpersonal, and problem-solving skills

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• Ability to multitask and thrive in a fast-paced environment

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• Proficiency in Microsoft Office and restaurant systems (Micros-Simphony, Opera, Dineplan)

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• Passion for hospitality and a commitment to exceptional guest service

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Package on Offer
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• Competitive market-related salary

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• 50/50 contribution to provident fund

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• Company contribution to medical aid

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• Opportunity to work in one of Cape Town's most iconic hotels

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Important Application Notes
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• Applicants must hold a valid South African ID

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• Only candidates with relevant experience will be shortlisted

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• Ensure your CV is fully updated before applying

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Join us on our exciting journey and take the lead in creating unforgettable dining experiences at
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The President Hotel - where excellence meets passion.
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Thank you to everyone who applies. While we'd love to respond personally, only shortlisted candidates will be contacted.
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