Job Description

Restaurant (Fast-Food) General Manager - South AfricaOverview:Our client in the Fast-food / Quick-service sector is seeking a highly motivated and experienced Restaurant General Manager. As a Restaurant General Manager, you will be responsible for driving sales growth, achieving operational excellence, and delivering exceptional customer experiences while embodying the company's values and culture. Minimum Requirements:Grade 12 / MatricCertificate / Diploma in Business-related courses2+ years experience in a similar environment, preferably with a known fast-food / quick-service brand Responsibilities:Achieve Sustainable Sales and ProfitsDrive sales growth and achieve sustainable profits for the restaurant through effective sales strategies, marketing initiatives, and customer relationship building.Operational ExcellenceEnsure the restaurant operates in accordance with the franchise's systems, processes, and standards, including food safety, customer service, and inventory management.Winning CultureDrive a winning culture through "How We Work Together" principles, promoting a positive and inclusive work environment.Customer and People Promise:Deliver exceptional customer experiences and ensure the people promise is met through effective team management, customer feedback, and issue resolution.Team Development:Build know-how with your team, providing coaching, training, and development opportunities to enhance their skills and knowledge.Competencies:Strong leadership skillsExcellent communication skillsStrong problem-solving skillsAbility to work under pressure and manage multiple priorities

Skills Required