Job Description

Job Title:

Reservations Manager

Location:

Hotel Verde Airport

About Us:

Hotel Verde Airport is a modern, eco-conscious hotel offering exceptional service to both business and leisure travelers. We pride ourselves on sustainability, luxury, and providing seamless guest experiences.

Position Overview:

We are seeking an experienced

Reservations Manager

to lead our reservations team and optimize booking operations. The ideal candidate will be a proactive, detail-oriented professional with a strong understanding of hotel reservation systems, revenue management, and guest relations.

Key Responsibilities:

Oversee daily operations of the reservations department, ensuring high levels of efficiency and accuracy. Manage reservations staff, including training, scheduling, and performance management. Monitor room inventory, rates, and availability to maximize revenue. Implement strategies to increase bookings across all channels (direct, OTA, corporate, and group bookings). Maintain excellent relationships with guests, addressing inquiries and resolving issues promptly. Generate regular reports on reservations, occupancy, and revenue metrics. Collaborate with front office, sales, and marketing teams to ensure seamless guest experiences.

Requirements:

Minimum of 3-5 years' experience in hotel reservations management or similar role. Strong knowledge of property management systems (PMS) and online booking platforms. Excellent communication, leadership, and organizational skills. Analytical mindset with attention to detail and revenue optimization experience. Ability to work in a fast-paced environment, including weekends and holidays as needed.

What We Offer:

Competitive salary and benefits package Opportunities for career growth in a dynamic hospitality environment A supportive, team-oriented workplace Employee discounts and wellness initiatives

How to Apply:

Interested candidates are invited to submit a CV and cover letter to

hr@hotelverde.com

with the subject line: "Reservations Manager Application - [Your Name]".

Job Type: Full-time

Work Location: In person