Reservationist Springs

Springs, Gauteng, South Africa

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Lodge Management company based in Springs is looking for a Reservationist.

To deal with reservation enquiries, bookings, deposits, cancellations, confirmations, pro-formaxe2x80x99s etc. procedure
To deal with the waitlists and complimentary reservations as per procedure
To ensure that provisional bookings are followed up
Check for double bookings
Maximise occupancy with liaison of the reservationists, Reservations Manager and the General Manager
Maintain good relations with all other departments
Balance occupancies daily
Ensure that all filing is up to date
Maintain guest history as per procedure
Ensure credit policy is adhered to
Follow up on travel agent voucher correspondence and other documentation that might be outstanding
Ensure the smooth running of the reservations department
Check arrivals
Check groups xe2x80x93 check payment received
Daily reports to be completed and sent to accordingly
Check up on no shows and cancellations
Reporting to directors

Requirements:

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