Reservationist

Knysna, Western Cape, South Africa

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Our Hotel in Knysna is seeking a Reservationist.
The incumbent in the position of a Reservationist is to:

be familiar with the average room rate and occupancies in the surrounding area.
keep abreast on events happening in the surrounding areas.
deal with / and follow up on all enquiries timeously.
provide clients with accurate information with regards to availability, room types, hotel facilities and rates
ensure that all prepared correspondence is accurate & filed daily
forward correspondence to relevant properties for daily handover as per procedure
ensure that all relevant fields within booking screen are correctly and accurately completed
ensure that bookings are recorded manually in the event of system shut-down and input correctly onto system thereafter
ensure that all guaranteed bookings are confirmed
be responsible for adherence to laid down procedure & standards in order to achieve thehighest possible occupancies and average room rates

Critical skills:

Qualifications:

Experience:

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