Repair And Aftersales Agent

Rustenburg, NW, ZA, South Africa

Job Description

Purpose Statement



To maximize sales

to meet monthly sales and development targets within an agreed territory and sector.

To build

solid Customer relationships to ensure Customer retention.

Key performance areas (to translate into a measure of success)



Maximize Sales in agreed territory

Develop & grow market share and identify new market segments

Timely and Accurate administration and Reporting

Customer Relationship Management System

General

Main Outputs and Responsibilities for This Position



The Job is responsible for the following:



AREA / TYPE



Responsibilities



Maximize sales in the agreed territory

Achieve/exceed monthly performance targets, evaluated monthly

Call on Customers

Call on Customers on sites and perform audits on machines as well as site inspections

Build and maintain strong relationships with Customers

Do presentations to Customers on our products and services when necessary

Ensure a consistent strong sales pipeline

Ensure excellent planning of territory management

Ensure time planning and management is maximized

Weekly, monthly, and quarterly forecasting to be done

Attend weekly sales meetings

Know your sites and customer's needs

Report on lost orders weekly at sales meetings

Maximize every opportunity with every Customer interaction i.e. promote products and services

Understand the products and applications

Understand the Customer's needs and sell the correct solution to suit those needs

Open new accounts monthly as per the Company standards

Develop & grow market share and identify new market segments

Target Customers within a market segment where Eazi Access Rental / Eazi Service and Repair Centre already have a footprint to expand and maximize growth in that sector.

Identify new market segments in the agreed area and sell the products and services to those potential Customers

Timely and Accurate administration and Reporting

Follow up on all enquiries to ensure no opportunities are lost (Admin to supply daily)

Complete to ensure excellent time and territory management

Complete site management forms

Follow up on Customer queries

Ensure any Customer administrative requirements are completed on site as and when necessary

Deliver invoices to Customers when necessary

Customer Relationship Management System

Ensure the system is updated on a basis with all the required information on Customers, as well as information on competitor's rates, activities, and advertising

General

Ensure that a professional image is always projected, i.e. grooming and vehicle

Ensure the quality of service provided by the Eazi Service and Repair Centre, is treated as paramount.

Ensure that the satisfaction of the Eazi Service and Repair Centre's customers, are treated, as of the utmost importance

Promote Eazi Service and Repair Centre and do everything possible to enhance its image

Ensure that all duties are carried out safely and in accordance with all company and legal requirements

Work in harmony with other employees in Eazi Service and Repair Centre

Ensure that confidentiality, in all Eazi Service and Repair Centre matters, are maintained

Produce other information as required, and perform other duties requested by your manager, from time to time

Compliance to standard operation guidelines of Eazi Service and Repair Centre

Qualifications



Minimum

Grade 12

Recommended

Sales Diploma

Experience



4 Years Sales experience within a corporate or semi-corporate, business to business environment

Proven record of increasing revenue and growing market share.

Mining/Construction/Industrial experience an advantage

Knowledge



Customer service

Rental industry

Knowledge of work of height machinery and equipment

Industry specific knowledge i.e. mining, construction, light & heavy industrial

CRM

Budgeting and forecasting

Microsoft Office

Skills



Organizing and Planning

Problem Solving skills

Verbal skills

Facilitation skills

Excellent communication skills

Negotiation skills

Persuasion skills

Selling skills

Behavioral Competencies



Integrity

Creativity

Logical and Analytical

Interpersonal Skills

Resilience

Persuasiveness

Energy and Drive

Quality Orientation

Planning and Organizing

Job Type: Permanent

Work Location: In person

Application Deadline: 2025/08/18

Beware of fraud agents! do not pay money to get a job

MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1474970
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Rustenburg, NW, ZA, South Africa
  • Education
    Not mentioned