Job Description

Job Summary
Relief Lodge Manager | Luxury Lodge | Namibia
Salary: R26,000 - R35,000 (Negotiable Depending on Experience) | Live-In Position
Kendrick Recruitment is now seeking a Relief Lodge Manager for a luxury lodge located in Namibia. This exciting opportunity is ideal for a seasoned hospitality professional who is passionate about the wilderness, conservation, and providing exceptional guest experiences. The Relief Lodge Manager will be responsible for the smooth operation of the lodge, maintaining high standards, and ensuring a seamless guest journey while supporting and leading a diverse team.
Key Responsibilities:
Oversee the daily operations of the lodge, including guest services, hosting, housekeeping, maintenance, F&B, and administration
Maintain and enhance the guest experience through continuous improvement and innovation
Ensure the smooth running of the lodge in the absence of senior management
Provide effective leadership and mentorship to the lodge team
Monitor performance and ensure adherence to company standards and procedures
Manage stock, procurement, financial processes, and budget performance
Implement environmental and social standards as per company policy
Ensure compliance with health, safety, and labour laws applicable in Namibia
Support community engagement and uphold sustainability principles
Prepare and manage guest records, bookings, dietary needs, and activity schedules
Maintain accurate administrative records, reporting, and month-end procedures
Support HR functions including recruitment, staff performance, scheduling, and training
Encourage collaboration and open communication across departments
Experience and Qualifications:
Minimum of 5 years in a senior lodge management or relief management role
Relevant hospitality qualification (National Diploma or Degree)
Strong operational knowledge in all lodge departments
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Sound financial and administrative acumen
Valid driver's licence
Namibian citizenship or valid work permit required
Fluency in English essential
Key Attributes:
Excellent delegation and leadership skills
Strong interpersonal skills with a tactful and professional approach
High attention to detail and ability to work under pressure
Passion for conservation and sustainable tourism
Problem-solving mindset with the ability to make informed decisions independently
Team player with a high level of accountability and responsibility
Familiarity with Namibian National Park regulations and environmental legislation
Enthusiastic, well-motivated, and committed to continuous improvement
This is a fantastic opportunity for a dedicated hospitality professional looking to contribute to a prestigious lodge operation in one of Africa's most awe-inspiring locations. Candidates who meet the criteria are encouraged to submit their CV to apply.
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