Job Description

Join Our Team: Relief General Manager - Greater Kruger (Live-In Role) Position: Relief General Manager Location: Greater Kruger Salary: R22,000 (Single Live-In) Are you a hospitality professional with a passion for guest relations and a knack for managing luxury lodges? Kendrick Recruitment has an exciting opportunity for a Relief General Manager to join a prestigious luxury lodge in the Greater Kruger area. If you meet the qualifications and requirements listed below, we invite you to apply for this key role in our lodge's management team. Key Qualifications and Requirements:

• Driver's License: Valid RSA Driver's License.
• Computer Skills: Proficiency in Microsoft Office and Email.
• Guest Relations: Exceptional guest relations skills.
• Staff Management: Ability to manage staff effectively.
• Department Understanding: Understanding and ability to manage different lodge departments.
• Problem-Solving: Ability to plan ahead and problem-solve.
• Financial Experience: Experience in budget control, stock takes, and stock control.

Experience:

• Previous Experience: Previous experience in a Big 5 reserve and 5-star lodge is necessary.
• ResRequest Experience: Experience with ResRequest will be beneficial.

What We Offer:

• Accommodation: Comfortable single live-in accommodation (unfurnished).
• Meals: Enjoy meals while on duty.
• Work Schedule: Follow a 21 days on, 7 days off work cycle.
• Leave: Receive 15 days of annual leave.
• Provident Fund: Access to a provident fund.

Key Responsibilities:

• Lodge Management: Meticulously manage all aspects of the lodge.
• Staff Management: Manage, oversee, and discipline staff effectively.
• Staff Development: Provide staff training and development opportunities.
• Social Media Support: Assist the marketing manager in obtaining content for social media.
• Hosting Duties: Engage with and host guests as required.
• Airport Transfers: Allocate and coordinate airport transfers.
• Little Paws Program: Support the Little Paws program.
• Cross-Department Assistance: Assist in other lodge departments when needed.
• Relief General Manager: Act as a relief general manager between lodges.
• Reporting: Report to Group Operations Manager(s) and Head Office.

Financial:

• Budget Control: Control lodge budget and ensure budgets are maintained.
• Stock Control: Oversee stock control and conduct stock takes.
• Expenditure: Maintain correct allocations of expenditures.

Rooms Division:

• Department Management: Manage the housekeeping and front office departments in conjunction with your HOD.
• Aesthetic Standards: Ensure the lodge maintains the required aesthetic standards.
• Cost Control: Oversee food and beverage, kitchen, and maintain cost control.
• Events: Assist with events planning and execution.
• Menu Planning: Assist with menu planning and cost control.

Key Attributes:

• Maturity and Responsibility: Demonstrate maturity and responsibility.
• Professionalism: Be well-spoken, well-groomed, and presentable.
• Leadership: Exhibit strong leadership capabilities.
• Positive Attitude: Maintain a positive attitude and approach toward teamwork.
• Guest-Centric: Embrace a hands-on approach towards the guest experience.
• Initiative: Take initiative and proactively problem-solve.
• Guest Interaction: Possess excellent guest interaction skills.
• Passion for Growth: Be passionate and pro-active towards personal growth and training.

If you are a dedicated and experienced hospitality professional ready to lead and excel in a luxury lodge environment, we encourage you to apply for this Relief General Manager position by sending your CV, references and profile photo today... Good Luck!