Job Description

We're Hiring: Registered Debt Counsellor (Afrikaans Speaking)

Full-Time, Permanent
Location: Centurion, Gauteng

Urgently Required

Are you passionate about making a real difference in people's lives? We're looking for a fluent Afrikaans speaking Registered Debt Counsellor to join our team and help South Africans regain financial stability and peace of mind.

About the Role:

We are seeking a dedicated and compliant Registered Debt Counsellor to join our team. The ideal candidate will be fluent in Afrikaans and English, have solid experience within the debt review industry, and demonstrate strong administrative, communication, and negotiation abilities. You will work directly with clients, credit providers, and internal teams to ensure the effective management of debt review applications in line with the National Credit Act (NCA).

Minimum Requirements:

Qualifications & Compliance

Matric (Grade 12) Registered Debt Counsellor with the National Credit Regulator (NCRDC number required) Additional qualifications in finance, credit management, or related fields will be advantageous

Experience

Minimum of 1 - 2+ years' experience in the debt review industry Proven understanding of debt review systems, procedures, and industry standards

Language Requirements

Fluent in Afrikaans (verbal and written)

Technical Skills

Proficient in MS Office (Word, Excel, Outlook) Experience with debt review systems is advantageous Strong working knowledge of the National Credit Act (NCA) and debt review processes

Core Competencies

Excellent interpersonal and communication skills Strong negotiation and conflict-resolution abilities High attention to detail with strong administrative and organisational skills Ability to work well under pressure and meet strict deadlines Professional, client-focused approach with a high level of integrity Self-motivated with the ability to work independently and as part of a team

Key Responsibilities:

Assess clients' financial circumstances and develop tailored proposals. Negotiate repayment plans with creditors to ensure favourable outcomes. Manage client records and ensure compliance with NCR regulations. Guide clients on budgeting and financial planning.
Job Types: Full-time, Permanent

Experience:

Debt Review: 1 year (Required)
Language:

Afrikaans and English (Required)
Work Location: In person