Service Desk Intern (afrikaans Speaking)
Durban, ZN, ZA, South Africa
Job Description
We are looking for a young, energetic, and vibrant
Afrikaans-speaking intern
to join our Service Desk team. This internship is ideal for someone who is passionate about IT support, eager to learn, and ready to gain hands-on experience in a fast-paced support environment.Key Responsibilities
Provide first-line support to end users via phone, email, and ticketing systems Log, track, and update support tickets accurately and timeously Assist with troubleshooting basic hardware, software, and network issues Escalate complex or unresolved issues to senior technicians when necessary Deliver excellent customer service in both
Afrikaans and English
Assist the Service Desk team with daily operational tasks Maintain a professional and helpful attitude at all timesMinimum Requirements
Matric (Grade 12) An interest in IT support or a related field (IT qualification or current study is an advantage but not required unless you want it) Fluent in
Afrikaans
(written and spoken) Good communication and interpersonal skills Willingness to learn and grow within a support environment Basic computer literacyJob Types: Full-time, Temporary
Contract length: 12 months
Pay: R9000,00 - R10000,00 per month
Work Location: In person
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Job Detail
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Job IdJD1607179
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDurban, ZN, ZA, South Africa
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EducationNot mentioned