Job Description

Brief Role Summary:
The Parts Distribution Hub Manager is responsible for the efficient operation of a centralized parts distribution facility that supplies service/hard, accessories and panel parts to a network of authorized dealers and independent motor body repairers. The role includes managing inventory, optimizing logistics, ensuring high service levels, and maintaining compliance with safety and quality standards.
This is a Middle Management position focused on Parts Sales Management
Key Areas of Responsibility:

• To achieve set departmental budget objectives in terms of gross profit and net profit.
• To achieve performance benchmarks:

• a. Gross profit
• b. Total dealership gross profit
• c. Total contribution
• d. Department contribution
• To achieve company stock parameters:

• a. 28 days maximum stock holding
• b. 12 months and older stock holding
• To ensure that there is strict control over all departmental expenses.
• To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment.
• To ensure that there is continuous growth in the department in terms of turnover and profit.
• To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets.

• Oversee daily warehouse operations including receiving, storage, picking, packing, and dispatching parts.
• Ensure warehouse layout, racking systems, and material handling equipment support efficient flow.
• Manage shipping schedules to meet delivery SLAs with dealers and repairers.
• Monitor stock levels to ensure high availability of fast-moving parts and accurate forecasting for slow-moving items.
• Coordinate with procurement and OEM suppliers to ensure timely replenishment.
• Manage returns, obsolete stock, and warranty parts processes.
• Ensure timely and accurate deliveries to dealers and panel shops.

• To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for.

• Lead, train, and motivate a team of warehouse staff.
• Enforce health and safety, quality, and environmental standards.
• Implement continuous improvement initiatives (e.g., lean warehousing)
• Utilize ERP systems for real-time inventory and order management.
• Produce performance reports for delivery, stock accuracy, and fill rates.
• Analyze trends to reduce costs and improve service levels.

• To ensure prompt service and feedback to all clients to grow the brand.
• To review sales representative report once a week.
• All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration
• To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed.
• To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review.
• To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off.
• To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount.
• To weekly reconcile backorders between the dealership and importer.
• To do inspections on delivery vehicles for neatness as well as roadworthiness.
• To ensure all administration is up to date and accurate.
• To adhere to KIA standards and action any deviation.
• To ensure efficient and open communication channels upwards as well as downwards.
• To ensure that RFC parts are pre-approved in writing and credit notes approved and processed.
• To ensure that perpetual stock count are done.
• Dealer Principal/ Accountant to spot check weekly.
• Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.

Qualifications and experience required:

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04
• 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience.
• A valid South African driver's license.

Key Skills and Attributes required

• Business Acumen.
• Change Management.
• Client Focus.
• Improvement Orientation.
• Inspirational
• Interpersonal Effectiveness.
• Judgement
• Persistence and Tenacity.
• Personal Courage.
• Planning and Organising Results.
• Customer Service Knowledge of parts, components and material Operational Implementation.
• Operational Planning Organisational excellence and productivity culture.
• People Management and Development skills Planning, monitoring, evaluation and reporting.
• Product and or Service knowledge.
• Uphold Ethics and Values.

Skills Required