Job Description

Brief Role Summary:

The Parts Distribution Hub Manager is responsible for the efficient operation of a centralized parts distribution facility that supplies service/hard, accessories and panel parts to a network of authorized dealers and independent motor body repairers. The role includes managing inventory, optimizing logistics, ensuring high service levels, and maintaining compliance with safety and quality standards.



This is a Middle Management position focused on Parts Sales Management

Key Areas of Responsibility:

To achieve set departmental budget objectives in terms of gross profit and net profit. To achieve performance benchmarks: + a. Gross profit + b. Total dealership gross profit
+ c. Total contribution
+ d. Department contribution
To achieve company stock parameters: + a. 28 days maximum stock holding + b. 12 months and older stock holding
To ensure that there is strict control over all departmental expenses. To ensure that credit limits are reviewed monthly and where necessary to arrange for collection of outstanding monies. Advise Accountant to put a creditors account on hold should there be late payment. To ensure that there is continuous growth in the department in terms of turnover and profit. To set sales targets and help sales staff achieve set sales targets in order to achieve branch targets. Oversee daily warehouse operations including receiving, storage, picking, packing, and dispatching parts. Ensure warehouse layout, racking systems, and material handling equipment support efficient flow. Manage shipping schedules to meet delivery SLAs with dealers and repairers. Monitor stock levels to ensure high availability of fast-moving parts and accurate forecasting for slow-moving items. Coordinate with procurement and OEM suppliers to ensure timely replenishment. Manage returns, obsolete stock, and warranty parts processes. Ensure timely and accurate deliveries to dealers and panel shops. To check and ensure that drivers are on the delivery routes and times as set and agreed on and all deliveries are signed for. Lead, train, and motivate a team of warehouse staff. Enforce health and safety, quality, and environmental standards. Implement continuous improvement initiatives (e.g., lean warehousing) Utilize ERP systems for real-time inventory and order management. Produce performance reports for delivery, stock accuracy, and fill rates. Analyze trends to reduce costs and improve service levels.


To ensure prompt service and feedback to all clients to grow the brand. To review sales representative report once a week. All credit applications must be submitted to branch accountant and RGM for approval prior to an account being opened. Inventory Management/Administration To ensure damaged parts are returned to the importer for credit timeously and all relevant electronic submissions or paperwork is completed. To compare and review the perpetual count daily and file the report daily for the DP/Accountant to review. To ensure all parts suppliers invoices are receipted correctly and supplier invoices are being signed off. To ensure all COD and cash sales monies are being collected on a daily basis as you are personally responsible for any outstanding amount. To weekly reconcile backorders between the dealership and importer. To do inspections on delivery vehicles for neatness as well as roadworthiness. To ensure all administration is up to date and accurate. To adhere to KIA standards and action any deviation. To ensure efficient and open communication channels - upwards as well as downwards. To ensure that RFC parts are pre-approved in writing and credit notes approved and processed. To ensure that perpetual stock count are done. Dealer Principal/ Accountant to spot check weekly. Carrying out of all reasonable instructions/ duties given to you by any member of management, from time to time.

Qualifications and experience required:

Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04 3 - 5 years' experience in a similar environment, of which at least 1 - 3 years' supervisory / team lead experience. A valid South African driver's license.

Key Skills and Attributes required

Business Acumen. Change Management. Client Focus. Improvement Orientation. Inspirational Interpersonal Effectiveness. Judgement Persistence and Tenacity. Personal Courage. Planning and Organising Results. Customer Service Knowledge of parts, components and material Operational Implementation. Operational Planning Organisational excellence and productivity culture. People Management and Development skills Planning, monitoring, evaluation and reporting. Product and or Service knowledge. * Uphold Ethics and Values.